Austin, Texas
Fayetteville, North Carolina
Marshfield, Wisconsin
Houston, Texas
Posted: 11-Mar-25
Location: Zebulon, North Carolina
Categories:
Internal Number: 255285
Duke Health Integrated Practice is an exceptional, multi-specialty physician practice encompassing 140 clinics across North Carolina. We attract and retain premier medical professionals with competitive compensation, benefits, and a nurturing work atmosphere that unites passion and purpose.
Learn more about us: https://dhip.dukehealth.org/about-us
JOB LOCATION
Growing Child Pediatrics - Zebulon - 116 East Horton St
JOB SUMMARY
We are seeking a Service Access Team Leader for Growing Child Pediatrics located in Zebulon to supervise and coordinate service access activities to include establishing and maintaining systems for patient flow and the utilization of clinic facilities and staffing.
JOB DUTIES AND RESPONSIBILITIES
- Coordinate and participate in department/clinic service activities to include greeting, interviewing, registering, admitting and discharging patients.
- Coordinate diagnostic and treatment activities of the department/clinic with services of other departments to ensure effective patient care and efficient service.
- Supervise and participate in determining sponsorship eligibility, making financial arrangements, and establishing fees.
- Maintain liaison with professional medical staff and other personnel in administering policies and procedures regarding patient flow and utilization of space, time, supplies and equipment. Provide recommendations to the Health Care Administrator/department head on policies and procedures to improve patient care and utilization of clinic resources.
- Review patient charges to ensure accuracy and answer questions concerning billing procedures and charges
- Plan and schedule work for the clerical staff ensuring proper distribution of assignments and adequate staffing, space and facilities for subsequent performance of duties. Train new personnel.
- Responsible for or provide recommendations on various personnel actions including, but not limited to, hiring, performance appraisals, promotions and vacations schedules.
- Perform other related duties incidental to work described herein.
JOB ELIGIBILITY REQUIREMENTS
- High school diploma required.
Four years of experience in a healthcare setting is required.
An Associate's degree in healthcare or business may substitute for two years of experience.
A Bachelor's degree in business or healthcare may substitute for four years of experience.
JOB HOURS
The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.
Some roles within our organization may encompass essential job functions requiring distinct physical and/or mental capabilities. Further details and accommodation requests will be addressed by individual hiring departments.
Duke Health Integrated Practice is dedicated to Equal Opportunity Employment, fostering a diverse workforce without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
We aspire to build a community grounded in collaboration, innovation, creativity, and belonging. Our shared achievements rely on a dynamic exchange of ideas, flourishing best when a multitude of perspectives, backgrounds, and experiences thrive. Upholding these values is a collective responsibility within our community.
This job description aims to outline representative responsibilities for this title, not an exhaustive account of specific duties. Employees may be assigned job-related tasks beyond those explicitly outlined here.