Summary

Works for the Central Virginia VA Health Care System in Richmond - Virginia - as a direct report to the Mental Health Service - and is assigned to Intensive Community Mental Health Recovery (ICMHR) Services.

Qualifications

To qualify for this position - applicants must meet all requirements by the closing date of this announcement - 03/25/2025. Social Worker - GS-12 Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). A doctoral degree in social work may not be substituted for the master's degree in social work. Licensure/Certification. Individuals assigned as Social Workers must be licensed or certified at the advanced practice level - and must be able to provide supervision for licensure. Experience. One year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment. In addition to the experience above - the candidate must demonstrate all of the following: (a) Knowledge of program coordination and administration which includes consultation - negotiation - and monitoring. (b) Knowledge and ability to write policies - procedures - and/or practice guidelines for the program. (c) Ability to supervise multidisciplinary staff assigned to the program. (d) Skill in organizing work - setting priorities - meeting multiple deadlines - and evaluating assigned program area(s). (e) Ability to provide training - orientation - and guidance within clinical practice. References: VA Handbook 5005/120 - Part II - Appendix G39. The full performance level of this vacancy is GS 12.

Duties

• The incumbent provides comprehensive program management and coordination for ICMHR services
• The ICMHR team provides community-based - intensive case management and therapeutic services to Veterans diagnosed with serious mental illness
• Intensive case management services are characterized by assertive outreach - individualized treatment planning - multidimensional orientation - and intensive delivery of services in the Veterans home or community
• The incumbent oversees the provision or care to veterans admitted to ICMHR services
• These Veterans are clinically and psychosocially complex
• The incumbent will assure that program staff are aware of and adhere to all current VHA directives - licensure standards - VA Office of Inspector General expectations - and accreditation requirements
• The incumbent will conduct ongoing intensive reviews and appraisals to ensure the accomplishment of objectives and adherence to standards set by governing bodies
• The incumbent will participate in program evaluation - quality assurance - customer satisfaction activities - and develop performance improvement plans to improve measures and outcomes
• The incumbent will also provide direct clinical services
• The program coordinator is administratively responsible for clinical programming and prepares reports and statistics for facility - VISN - and national use
• They provide leadership - direction - orientation - coaching - in-service training - staff development - and continuing education programs for assigned staff
• They initiate and conduct a variety of program or service audits and complete designated clinical practice audits and reports - including productivity assessments
• They oversee program operations and evaluations - identifying areas for improvement - gathering relevant data - assessing the data - developing - and implementing ideas for improvement and evaluating efficacy of improvement efforts
• Work Schedule: Monday-Friday - 8am-4:30pm Recruitment/Relocation Incentives: Not Authorized Telework: Ad Hoc - As determined by the agency policy Virtual: This is not a virtual position