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Veterans Affairs, Veterans Health Administration
Loma Linda, California
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Patient Service Associate
Occ SummaryCoordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient checkin/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling and preparation and referrals management.Work PerformedPrepare for clinic visits by reviewing next day patients and completing next day preparation activities. Enter pre-visit orders and prepare new patient charts. Pick up X-rays, office charts, medical records, reports, petty cash and collections bag. File history sheets, ancillary reports and all other required patient record documentation. Return medical records. Attach HIPPA/Medicare documents to the encou
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