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Why Beebe? Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients and a team focused on excellence.

Under the general supervision of the Network Infrastructure Lead, provide infrastructure and telecommunication support services to all departments and hospital owned Physician Practices. Duties include design, implementation and support of network and telecommunications infrastructure equipment including but not limited to active directory, exchange, virtualization, and other enterprise systems.

Assess network infrastructure needs and make recommendations to Network Infrastructure Lead on recommended hardware platforms and software applications to meet required needs. Perform set-up and installation of network equipment to include proper testing and burn-in of system components. Support users by maintaining a working knowledge of various Medical Center networks. Maintain knowledge of computer technology and network technology.

Reviews new computer enhancements. Recommends and installs upgrades as approved by the Network Infrastructure Lead. Plan and implement new network systems, while maintaining proper controls and ensuring maximum user uptime. Add, delete, or change user accounts on hospital systems, maintaining proper documentation and controls. Monitor and control backup systems, ensuring error free backups of user data, system data, and patient data. Works with customers to effectively design and implement solutions.

Responsible for acting as an inter-departmental liaison to solve all interface and integration related issues. This includes working with personnel from various departments to provide guidance on interface related departmental documentation and to help set proper expectations on what can and cannot be accomplished through the interfaces.

Provide On-Call and Hands-On support of all users of network computer equipment and telecommunication equipment. Ensures resolution of Helpdesk issues generated while on-call. Can communicate effectively orally and in writing. Works with other team members to effectively implement and maintain computer environments and interfaces as well as recommending improved processes and procedures.

Install and direct vendors or personnel to install various network topology cabling throughout the medical Center and BMC owned Physician Practices for telephone and/or data transport. Assist network infrastructure lead in the assessment of systems to ensure scalability and reliability are considered to accommodate for growth.

Install and bring online all communication hardware/software equipment at satellites. Configure the network to interface with the other networks. Monitors internet activity and takes necessary steps to protect and secure our data. Responsible for any of the following disciplines: Unix, Windows storage, enterprise backups, active directory, exchange, enterprise anti-virus protection and any other software in support of the infrastructure. Responsible for providing appropriate documentation of the firewall. Performs other duties as assigned.

Three or more years of IT experience. Can be substituted for a degree in computer science. Minimum of two years’ experience providing network infrastructure support. Virtualization of servers, desktops and Storage Area Networks. Courses required in Microcomputer hardware repair.

* Clear communication skills both written and verbal
* Knowledge of basic computer programs
* Able to keep confidential information regarding patients, team members
* Able to withstand crisis situations
* Has skills to provides customer service To patients, team members and visitors
* Experience with Excel, Power Point, Word, Visio, etc.

Preference for experience in the following:

• Active Directory Administration: ADFS, DirSync, Group Policy and Certificate management   
• Exchange Administration 
• VMware administration for server environment 
• Netapp Administration 
• Infrastructure Engineer for HP/Cisco UCS Chassis/Servers 
• HP Chassis and hardware
• Fiber Channel 
• O365 Admin
• Cloud experience Azure/AWS

* Associates Degree

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About Beebe Healthcare

Beebe Healthcare serves the Sussex County community with a medical center located in beautiful, historic Lewes, Delaware, and convenient outpatient locations throughout the county. Founded in 1916 by two physician brothers, Drs. James Beebe and Richard C. Beebe, the medical center in Lewes is a 210-licensed-bed, not-for-profit seaside community hospital. Beebe's specialized service lines include cardiac and vascular, surgical services, oncology, women's health, and orthopaedic services. Beebe offers an array of inpatient, outpatient, emergency, and diagnostic services. Beebe's five satellite campuses offer imaging, physical rehabilitation, and lab services, as well as walk-in care centers. In addition, Beebe offers Wound Healing & Hyperbaric Medicine and Diabetes Management & Medical Nutrition Therapy. With a mission to serve the community, Beebe also offers many free screenings and outreach programs through its Population Health Department; and advanced medical care for those who are recuperating at home through Beebe Home Care Services. Beebe is also training the next generation of nurses through the Margaret H. Rollins School of Nursing, located behind the Medical Cente...r in Lewes. Beebe's Medical Staff has grown tremendously since the early 1990s. Employed physicians through Beebe Medical Group and our affiliated physicians on Beebe's Medical Staff now serve patients from Milford to Millville in specialties including cardiac surgery, dermatology, endocrinology, family practice, gastroenterology, general surgery, internal medicine, pediatric neurology, and surgical oncology. Beebe is proud to offer quality care, close to home for the residents and visitors of Sussex County.

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