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Posted: 14-Jun-24
Location: Durham, North Carolina
Salary: Open
Categories:
Internal Number: 244203
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke Regional Hospital
Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina, which ranks as the number four hospital in the Raleigh-Durham, North Carolina area, accordingto U.S. News and World Report for 2023-2024. Duke Regional Hospital is the second largest of Duke Health's three hospitals and offers a comprehensive range of medical, surgical, and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services.
Dietary Aid
**This position is eligible for a $2,500 commitment bonus.**
Job Code: 4107
FLSA: N
Job Level: B2
Supervisory Responsibility: No
**Work Schedule Monday- Friday 4 pm to 8 pm, alternating weekends 11:30 AM to 8 PM**
General Description of the Job Class
Perform a variety of food and customer service tasks involved in receiving and processing patient diet orders; visit patients for menu selections entering selections into appropriate computerized equipment; assemble and pass trays to patients; requisition supplies according to established par levels on patient floors.
Duties and Responsibilities of this Level
*Visit patients on assigned floors upon admission to explain menu process and collect diet preferences. *Visit patients to obtain their menu selections and input selections into hand held computer.
*Determine food preferences for patients on routine modified diets; order additional food items as necessary.
*Maintain and calculate appropriate patient data according to established guidelines.
*Deliver food trays and supplements to patients.
*Compare trays to patient census, checking for accuracy and correcting when necessary.
*Ensure proper food temperature by properly assembling and delivering patient trays; detect and report improperly prepared food to supervisor immediately.
*Revisit patients after passing trays to assure patients are satisfied; collect all trays from patients after meal service and transport to dish room.
*Accurately record all items delivered to the floor.
*Clean and maintain galleys according to established cleaning procedures.
*Follow all safety procedures for using equipment and chemicals.
*May assist in tray line setup, ensuring that quality standards are maintained and safe food handling guidelines are adhered to.
*May assist in the care and maintenance of work areas and alert supervisors to problems as they arise.
*Review and verify accuracy of diet order and allergen information by contacting appropriate source of information if records indicate potential discrepancies.
**Performs other related duties as required.**
Required Qualifications at this Level
Education
High School
Experience
1 year food service experience with customer contact, preferably in a patient care setting.
Degrees, Licensure, and/or Certification
N/A
Knowledge, Skills, and Abilities
*Ability to read/follow instructions. *Ability to read/audit patient menu items. *Ability to prepare/handle food using safe food handling practices using HACCP standards. *Ability to maintain accurate and updated patient dietary information. *Knowledge of basic math. *Customer service skills. *Data entry skills. *Basic computer skills. *Ability to lift/push/pull 50 pounds. *Ability to read/write and follow oral and written instructions. *Ability to effectively communicate, both written and orally.
Distinguishing Characteristics of this Level
N/A
Job Code: 00004107 PATIENT MENU TECHNICIAN
Job Level: B2
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