PATIENT SERVICE ASSOCIATE - CANCER CENTER REGISTRATION
Duke University Health System
Application
Details
Posted: 19-Jul-24
Location: Durham, North Carolina
Salary: Open
Categories:
Allied Health
Internal Number: 247415
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke Health's Patient Revenue Management Organization
Pursue your passion for caring with the Patient Revenue Management Organization, which is Duke Health's fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions.
Occ Summary
Coordinate and participate in a variety of dutieist ics
N/A
mentation.Return medical records. Attach HIPPA/Medicare doc uments to thetory sheets,ancillary reports and all other required patien t record docuencounter forms.Check-in patient upon arrival in the practi ce. Identifyharts, medicalrecords, reports, petty cash and collections bag. File hiss associated withdaily clinic preparation process, patient identification, patient checkin/out, charge posting, cash management andpatient appondobtain signature as required by policy and procedure. Com pletes allMaeintmentscheduling. Position also involves customer service, messagedistrdata. EditMaestro Care as needed. Accurately identify the a ppropriate acp>
Work Performed
Prepare for clinic visits by reviewingibution, ancillary scheduling and preparation and referrals management.
Knowledge, Skills and Abilities
Strong verbd eliver messages to physicians, nurses andothers. Report obtained medicab illing to patientsaccording to PRMO credit and collection policies. Dehy sician and scheduling tests and procedures.Answer telephone, take andct tactfully with customers and establishand maintain effective relationshi ps with others. Must be able to applyspecific departmental policies rgan ize and prioritize work, provide oral andwritteninstructions, interag p ayments and maintainingrecords and forms.
Level Characterc chart documents and requisition/transmittal documents. Copy,file and dprocedu resas requested. Maintain private physicianoffice charts.Preparenext da y patients andcompleting next day preparation activities. Enterl informa tion from patients and referringphysicians accurately, completeistribute insurance cards as indicated by procedure.Coordinate all labs/ly and ti mely. Disseminate messagesaccording to practice communication spre-visit orders andprepare new patient charts. Pick up X-rays, office c
Minimum Qualifications
Education
Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education
Experience
Minimum of one year of work experience in directly communicating and activities. providing service to patients or public; preferably in a healthcare related field. Experience in effectively coordinating multiple tasks or
Degrees, Licensures, Certifications
N/A
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.