Details
Posted: 22-Aug-24
Location: Nashville, Tennessee
Salary: Open
Categories:
Operations
Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Organization:
CPPA Data Team
Job Summary:
Leads implementation and management of the systems and infrastructure components for mission-critical computing environments independently. Provides high level support services for Azure systems administration, networking, performance tuning, monitoring and capacity planning while adhering to enterprise ITIL processes and procedures. Designs and builds infrastructure to support business environment. Recommends, develops and enforces policies and procedures for maintaining the security and integrity of the system, is familiar with security audits and ensures the system meets availability and disaster recovery requirements. Functions as lead on projects. May lead teams. Coaches the development of other Storage Administrators. Implements complex large/multiple projects and will be a liaison between the CPPA team and managed services provider.
(Note: this role is available to remote employment in most areas of US)
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KEY RESPONSIBILITIES
* Administers and manages large scale, enterprise systems of high-complexity.
* Architects business computing environments.
* Mitigates hardware/software issues, performance bottlenecks and overall system health concerns.
* Proactively ensures adherence to relevant security policies and regulatory governances.
* Provides technical guidance to the Vanderbilt community.
* The responsibilities listed are a general overview of the position and additional duties may be assigned.
TECHNICAL CAPABILITIES
* Server Security (Advanced): Has led security initiatives that have resulted in the design of security interfaces and/or facilities to support company-wide security systems and products. Demonstrates the uppermost levels of expertise in applying security practices in challenging and complex situations. Consistently delivers security products and services in a creative and imaginative manner while setting a standard for others. Has worked with security suppliers in suggesting improvements to products.
* Server Installation and Upgrade (Intermediate): Has the ability to install software using vendor-supplied and company-developed procedures. Demonstrates the ability to use core utility programs in the installation and maintenance of systems. Demonstrates the ability to quickly analyze and resolve problems that may arise during a software installation. Demonstrates the ability to create and use complex utility programs to facilitate software installations.
* Server Monitoring and Tuning (Intermediate): Demonstrates knowledge of what metrics are available, understands their meaning, and can produce sophisticated reports. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering products and services using the skill without requiring support and instruction from others. Able to direct associates of lower proficiencies on where to find data. Performs statistical analysis with performance tuning data.
* Server Administration (Intermediate): Demonstrates mastery of the skill in practical applications of a difficult nature. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering products and services using the skill without requiring support and instruction from others. Able to train and educate by setting the example, giving technical instruction, providing leadership, and generally raising the level of performance of others while on the job.
* Network Operating Systems (Intermediate): Knows all commands of the network operating system and can help others in resolving general operating system issues. Experienced in basic restart/recovery procedures and has working knowledge of communication and user interface aspects of the operating system. Considers operating system capabilities when designing. Able to install and configure operating system parameters such as peripheral devices, network interfaces and drivers.
About the Department:
The Vanderbilt Health Center for Patient and Professional Advocacy (CPPA), provides services, education, and research that support the pursuit of professionalism and high reliability for medical centers and health systems worldwide.
Our programs, PARS(r) (Patient Advocacy Reporting System) and CORSsm (Coworker Observation Reporting System), use the observations and experiences of patients, families, and fellow medical team members to create local and national data and discipline-specific benchmarks to identify, address, and support the small group of physicians, advanced practice professionals, nurses, physician assistants, and academic/research faculty who model disrespect towards patients, colleagues, and trainees.
The CPPA team, in partnership with research colleagues across the United States, has shown that clinical team members identified as modeling disrespect are associated with excessive malpractice claims experience. Their patients are at elevated risk for experience avoidable medical and surgical complications. Disrespectful behavior has also been shown to contribute to nursing turnover, reduce job satisfaction and threaten teamwork. In addition, individuals identified as high risk may be facing challenges that interfere with their ability to perform at their best professionally.
CPPA partners with leaders from more than 200 health systems worldwide. Our work supports the core values and professional expectations that are foundational for effective teams in pursuit of high reliability and the delivery of safe, high quality healthcare, education, and research.
Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.
At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.
Core Accountabilities:
Organizational Impact: Independently delivers on objectives with understanding of how they impact the results of own area/team and other related teams. Problem Solving/ Complexity of work: Utilizes multiple sources of data to analyze and resolve complex problems; may take a new perspective on existing solution. Breadth of Knowledge: Has advanced knowledge within a professional area and basic knowledge across related areas. Team Interaction: Acts as a "go-to" resource for colleagues with less experience; may lead small project teams.
Core Capabilities :
Supporting Colleagues: - Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas. - Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships. - Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services: - Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them. - Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions. - Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly. - Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure. - Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area. - Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation: - Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches. - Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges. - Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.
Position Qualifications:
Responsibilities:
Certifications:
Work Experience:
Relevant Work Experience
Experience Level:
5 years
Education:
Bachelor's
Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled