Under the direction of the ISS Acquisitions Business Operations Manager and Supervisor, this role is responsible for consulting with the UCLA Health business units and the UCLA Health Information Technology (IT) Services Department. The goal is to understand standard technology needs and challenges, ensuring that IT standards, procurement, finance, hospital inventory, acquisitions, logistics services, and vendor management align with the best practices supporting UCLA Health ITs overall business strategy.
This role serves as a liaison between UCLA Health IT and all other UCLA Health departments and management to identify, forecast, and address IT hardware standards, vendor management, IT hardware procurement, hospital inventory, acquisitions, and logistics needs.
This is a fixed-hybrid role which will require you to be onsite Monday - Thursday or as required by operational need; there are no reimbursements for travel to "home office" location. Each employee must complete a FlexWork Agreement with their manager which will outline arrangement parameters and aids both parties in fully understanding expectations. Arrangements are regularly evaluated, and are subject to termination.
Salary offers are determined based on various factors including, but not limited to, qualifications, experience, and equity. The full salary range for this position is $68,800 - $141,000. The budgeted salary or hourly range that the University reasonably expects to pay for this position is approximately between the minimum and midpoint.
Qualifications
Experience with online systems related to purchasing andauditing
Familiarity with UCLA-based applications such as Ascend,EMPAC, Service-Now, and RSD
Familiarity with Windows based applications such as Word,Excel, Access, and Outlook
Knowledge of IT Acquisitions and Logistics processes
communicate the status of the hardware andsoftware purchases and their disposition within the Medical Center
multi-task and provide direction to colleagues,clients, and vendors
skillfully react to a fluid and constantlychanging work environment
work independently and to appropriatelyprioritize work
assist and manage IT Acquisitions and Logisticsfiles, SharePoint website, and reports
assist with managing vendors to ISS expectationand standards
enforce IT Acquisitions and Logisticsstandardizations across all ISS (hardware, software, images, policies, etc)
provide excellent customer service support toUCLA Health System departments/clients
work closely with IT Operations, IT Engineering,CareConnect, Project Management Office, various Vendors, and UCLA materialManagement teams on resource allocations, project initiatives, status requests,and quotes
create and update SOP for various ITAcquisitions and Logistics procedures and how to
enforce CICARE initiatives
learn ITIL processes to help streamline IToperations workflow
manage and improve repair procedures/processesfor iss and csc departments
manage and monitor asset management inputtingand updating in service-now cmdb and campus inventory
manage and run weekly it acquisitions andlogistics meetings regarding the status of open service-now service requestsfor it systems
manage equipment receiving and stock inventory
manage iss internal truck weekly deliveries
manage it operations refreshed projects for issand csc departments
manage stock inventory
manage, update, close, and provide customerservice for it acquisitions and logistics service-now service requests
make recommendations to improve it acquisitionsand logistics workflow and to meet it acquisitions and logistics slas and olas
mentor new it acquisitions and logistics staffmembers so they understand the importance of good work ethic, goodcommunication, and teamwork
provide it acquisitions and logistics weeklyaccomplishments report to reflect closed tickets, equipment deliveries, andother weekly activities
provide, input, and improve it acquisitions andlogistics inventory and asset tagging of all it operations equipment
At UCLA Health, you can help heal humankind, one patient at a time by improving health, alleviating suffering and delivering acts of kindness. As you do, you’ll achieve great things in your life and your career. We’re a world-class health organization with four hospitals consistently recognized among the nation’s very best as well as an internationally-renowned medical school, primary and specialty care clinics and much more. Within our dynamic, innovative and growing organization, you’ll find exceptional opportunities to make the most of your abilities in a supportive, empowering and inclusive environment. If you embrace our values of Integrity, Compassion, Respect, Teamwork, Excellence and Discovery we invite you to see all you can accomplish at UCLA Health.