Full-time: 40 Hours/Week??
1st Shift: 7am - 7:30pm (8 Hour Shifts)
Sunday - Saturday w/Rotating Weekends/Holidays
Remote Position with Onsite Requirements as Needed

Summary:

The scheduling coordinator role is responsible for coordinating services between patient???s needs and availability. The role handles complex appointment requests and requires extensive telephone communication, customer interface, and the ability to handle multiple priorities while working independently in a fast-paced environment.

Responsibilities:

1. • Enters and validates medical, demographic, insurance, and financial data in a timely manner in the appropriate system, along with creating accurate appointments.
   • Provides support and back up assistance as deemed necessary.
   • Handles a wide variety of patient inquiries regarding physicians and services.
   • Identifies the need for and accurately schedules interpreter services.
   • Meets productivity and quality standards as stipulated by departmental goals.
   • Functions as an integrated team member and works collaboratively with other staff across the system to improve patient experience.
   • Maintains a clean and organized work area.
   • Will be cross-trained to perform other duties as assigned.

Other information:

Technical Expertise

Full Time

FTE: 1.000000

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