Watertown, Wisconsin
Gainesville, Georgia
Watertown, Wisconsin
Manhattan Beach, California
Tyler, Texas
Posted: 02-Sep-24
Location: Chesterfield, Missouri
Salary: Open
Categories:
Internal Number: 73177
Do you enjoy being a service to others, have a passion for healthcare, and have excellent customer service skills? Our Sports Therapy and Rehabilitation team is looking to add a Patient Access II specialist to their great team. Our ideal candidate will have an exceptional customer service background and be able to multi-task. Previous experience working in a call center type of environment, patient registration, insurance authorization, and medical terminology is highly preferred.
- 10:00 a.m. - 6:30 p.m., Monday - Friday
Overview
Barnes-Jewish West County Hospital offers highly specialized surgical and medical services in an intimate environment and is known for outstanding patient care. With 64 private patient rooms, 14 operating rooms and four intensive care unit rooms, the facility was designed to provide a comforting environment that is innovative, efficient and centered on the patient experience. The campus features a park-like setting with landscaping and a walking path that winds through the grounds and connects to Millennium Park.
Preferred Qualifications
Role Purpose
The Patient Access Representative is often the first point of contact for our patients and therefore must represent BJC with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, vision, values, and BJC service standards. The Patient Access Representative will facilitate all components of the patients' entrance into any BJC facility. This position will require a high level of emotional intelligence and making a personal connection. The patient experiences vary broadly based on their medical needs and acuity. This position highly impacts the ability to maximize the level of reimbursements and prevention of denials by accurate collection of demographics and insurance information, benefit verification and point of service collection. Selecting the correct patient from the master person index (MPI) is critical to patient safety. This team member must possess a friendly demeanor, exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state, and accreditation agencies.
Responsibilities
Minimum Requirements
Education
Experience
Preferred Requirements
Education
Experience
Supervisor Experience
Licenses & Certifications
Benefits and Legal Statement
BJC Total Rewards
At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
- Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
- Disability insurance* paid for by BJC
- Pension Plan*/403(b) Plan funded by BJC
- 401(k) plan with BJC match
- Tuition Assistance available on first day
- BJC Institute for Learning and Development
- Health Care and Dependent Care Flexible Spending Accounts
- Paid Time Off benefit combines vacation, sick days, holidays and personal time
- Adoption assistance
To learn more, go to www.bjctotalrewards.com/Benefits
*Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer