·       Shares technical knowledge with co-workers; assists with training & orientation of new employees/students & serves as a resource to current staff, students, & physicians.

·       Shows enthusiasm in the workplace; actively involved in promoting morale, encouraging others, and improving associate satisfaction scores.

·       Seeks opportunities to work cooperatively with other members of the hospital & system.

·       Responds in a professional manner to customer requests & inquiries, assuming responsibility for seeing them through to completion.

·       Communicates with internal and external customers, responding effectively to questions, issues or problems

·       Adjusts to changing customer needs by adapting work habits, schedules, or matters of personal convenience to improve service.

·       Willingly assists other associates during times of high volume workload.

·       Recognizes limitations & asks for assistance/instruction when necessary.

·       Participates in and maintains competency requirements for self and those in department

·       Limits personal phone calls & business so as not to compromise productivity.

·       Attendance pattern reflects commitment to job requirements & patient care needs.

·       Demonstrates & models positive behaviors which are supportive of change.

·       Works independently

·       Uses time efficiently when regular workload is done to maintain department functions.

·       Cross-trained between laboratory areas.

·       Maintains clean, well-stocked, & organized work area.

·       Takes responsibility for own actions; openly admits mistakes & seeks ways to correct the problem.

·       Uses strong technical skills in performing problem solving, making decisions about and verifying section procedures with speed and accuracy. 

·       Produces high quality tissue sections & stains within a time frame that contributes to effective patient care.

·       Prepare, evaluates & stains histology samples according to section guidelines.

·       Ensures proper storage of slide & block archive material.

·       Performs & evaluates quality control & equipment maintenance; corrects malfunctions or arranges for service as needed.

·       Identifies & resolves technical problems, adapts procedures to ensure proper handling of unusual or special tissues.

·       Uses the LIS efficiently to accession specimens, order tests & obtain information, in keeping with established protocols.

·       Recognizes that the attainment of knowledge is every employee’s responsibility & accepts accountability for staying current on all written or electronic communication.

·       Enhances technical & professional knowledge by participation in mandatory & continuing education opportunities. 

·       Understands & utilizes department resources, including department manuals, administrative policy manuals, safety manuals, MSDS & other reference material.

·       Utilizes Personal Protective Equipment and follows established chemical hygiene and biohazard protocols.