About the opportunity: 

Provides greeting, welcoming, valet and concierge services to patients and visitors while striving to expeditiously determine and meet their needs. 

What you will do: 

1. Provides valet services to the patients and visitors arriving and departing Vail Health facilities.
2. Assist patients and visitors entering and exiting vehicle, provides necessary support with medical equipment and luggage to the patients? destination, and provides wheelchair transportation to patients and guests as needed.
3. Serves as a central resource for internal departments to assist with patient way-finding and escorting needs as appropriate and allowed.
4. Participates effectively in daily activities and operations of the concierge desk at the main hospital.
5. Evaluates lobby wheelchairs on a regular basis to ensure they are working properly and safely.
6. Collaborates daily with parking attendants to asses patient needs and support each other?s role.
7. Role models the principles of a Just Culture and Organizational Values.
8. Perform other duties as assigned. Must be HIPAA compliant.

What you will need:

Experience:

• Guest relations and or customer service experience in healthcare preferred.

License(s):

• Current Valid Driver's license and ability to pass Vail Health's Department of Motor Vehicle Report criteria required

Certification(s):

• N/A

Computer / Typing:

• Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Must have working knowledge of the English language, including reading, writing, and speaking English.

Education:

• N/A

Full Time Benefits at Vail Health Include:

• Competitive Wages & Family Benefits:
  • Competitive wages
  • Parental leave (4 weeks paid)
  • Housing programs
  • Childcare reimbursement 
• Comprehensive Health Benefits: 
  • Medical
  • Dental 
  • Vision
• Educational Programs: 
  • Tuition Assistance 
  • Existing Student Loan Repayment
  • Specialty Certification Reimbursement
  • Annual Supplemental Educational Funds
• Paid Time Off:
  • Up to five weeks in your first year of employment and continues to grow each year.
• Retirement & Supplemental Insurance:
  • 403(b) Retirement plan with immediate matching 
  • Life insurance
  • Short and long-term disability
• Recreation Benefits, Wellness & More:
  • Up to $1,000 annual wellbeing reimbursement
  • Recreation discounts
  • Pet insurance

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About Vail Health

Vail Health, formerly Vail Valley Medical Center, is a nonprofit community health care system serving patients and guests from around the world. Locally operated and governed by a volunteer board of directors, Vail Health includes a 56-bed hospital, accredited by the Joint Commission. Our 24/7 emergency department in Vail is a Level III Trauma Center with a nearby helipad for necessary medical transports. Vail Health provides a wide array of services and access points including Beaver Creek Medical Center, urgent care clinics in Avon and Gypsum, our Edwards medical campus, Eagle Healthcare Center and a multispecialty clinic in Frisco. Howard Head Sports Medicine offers physical therapy services at 10 locations and works closely with our internationally renowned orthopaedic partners at The Steadman Clinic and Vail-Summit Orthopaedics. In addition, Vail Health's Shaw Cancer Center and Sonnenalp Breast Center are the region’s only fully accredited cancer treatment center and comprehensive breast center. The Vail Clinic, which was founded in 1965, officially became “Vail Valley Medical Center” in 1980, its first year as a full-service hospital. At that time, we had one primary locatio...n and 25 physicians. Today, Vail Health has locations in nine towns, nearly 1,000 employees, 260 physician partners and 85 volunteers. Vail Health is an equal-opportunity employer. The hospital is handicap accessible and adheres to the Americans with Disabilities Act. Smoking is prohibited in our facilities. This includes e-cigarettes.

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Connections working at Vail Health