Supervisory Social Worker -Care Management Coordinator (BHIP)
Veterans Affairs, Veterans Health Administration
Application
Details
Posted: 14-Nov-24
Location: Spokane, Washington, Washington
Salary: Open
Categories:
Mental Health/Social Services
Internal Number: 818217700
This position is eligible for EDRP, a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of your start date. Approval, award amount (up to $200,000) and eligibility period (1 to 5 years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application. Contact VHA.ELRSProgramSupport@va.gov for questions. To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement. Basic Requirements: United States Citizenship: Be a citizen of the United States. (Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with chapter 3, section A, paragraph 3g this part). Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. Licensure: Individuals assigned as Supervisory Social Workers must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Loss of Licensure or Certification: Once licensed or certified, social workers must maintain a full, valid, and unrestricted independent license or certification to remain qualified for employment. Loss of licensure or certification will result in removal from the GS-0185 social worker series and may result in termination of employment. English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). Grade Determinations: Supervisory Social Worker, GS-12 Education/Experience. One year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Licensure/Certification: Individuals assigned as Supervisory Social Workers must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. In addition to the experience above, the candidate must demonstrate all of the following KSAs. Ability to independently organize work, set priorities, and meet multiple deadlines. Knowledge of supervisory duties which includes clinical supervision, consultation, negotiation with other departments and quality improvement. Ability to ensure provision of clinical social work services. Ability to provide staff training and development. Skill in interpersonal relationships in dealing with employees, team leaders, and managers. Assignments: For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and variety and be performed by the incumbent at least 25% of the time. At the GS-12 grade level, supervisory social workers typically have significant personnel management responsibilities for a small to moderate sized professional and non-professional staff, including support staff and professional staff at the GS-12 grade level and below. The supervisory social worker is responsible for the professional and administrative management of an area in a social work service, in a care/product line, or multiple facilities. They provide direct clinical services with or without program coordination responsibilities. Preferred Experience: Supervisory experience, care management experience, experience with veterans. Former VA Handbook References: Part II Appendix G39 Effective Date: September 10,2019 The full performance level of this vacancy is GS-12. Physical Requirements: This work requires light lifting under 15 pounds, use of fingers, to see computer and hearing (aid may be permitted). Environmental factors include working closely with others and working alone. ["Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf Social Work: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-Social-Worker-Career-Flyer.pdf Program Coordinator Duties: Provides direct supervision, staff development, training, and oversight to 10 full-time Care Management staff members. May include supervision of unlicensed staff who are working toward licensure. Under supervision of the BHIP Program Manager, coordinates daily operations of the BHIP Care Management team. This includes assignment of work, same-day access, overseeing use of time, and processing clinical referrals and consults. Monitors program operations and outcomes, making changes to the clinical interventions, documentation of care, program materials, work assignments, schedules, outreach activities, and other program elements to maintain outcomes of the highest quality. Drives ongoing process improvement within the assigned program, with responsibility to continuously enhance the efficiency, efficacy, and productivity. Works with the BHIP Program Manager to implement and improve the BHIP Team care model and efficiently implements new programming and safety and compliance initiatives sent from local, VISN, or National VA leadership. Actively participates in policy development, and is responsible for implementing all policies within the Care Management team. May work with BH Service management to track and report relevant national performance measures. Participates in the recruitment of candidates and recommends promotion or reassignment of designated employees. Will evaluate the work performance and conduct of their direct reports, assist in adjusting short-term priorities and assign work. Provides fair, principled, and decisive leadership to create a work environment that promotes shared accountability. Counsel employees on work and administrative matters and hear complaints from or about employees, effects minor disciplinary measures, recommends more serious action when warranted, and refers unresolved complaints to the General Mental Health Program Manager. Clinical Duties: Provides the full range of professional services to address complex psychosocial problems faced by the Veterans served in the program. These direct services include but are not limited to: assessment, treatment plan development and implementation, evidence-based treatment interventions, and multidisciplinary team participation. Documents clinical information in the electronic medical record according to prescribed standards and collects and maintains required measurement-based care information. May serve as a member of various councils, committees, and workgroups as designated, and participates in department/professional continuing education activities. Works collaboratively with BHS managers on tracking and reporting on relevant national performance measures. Facilitate utilization of resources by assessing eligibility and making referrals to a variety of VA resources and community agencies for assistance with social, emotional, financial, and physical problems. Aid as needed with applications for benefits or negotiating service systems. Coordinate placements in therapeutic housing and other placement options including domiciliary, state soldier's homes, and community residential alternatives. Provide services to established patients of BHS. May maintain a caseload of patients. Work Schedule: Monday thru Friday 8:00am-4:30pm Relocation Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact VHA.ELRSProgramSupport@va.gov, the EDRP Coordinator for questions/assistance. Learn more Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications, or special needs of the VA. Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: AD-HOC Virtual: This is not a virtual position. Functional Statement #: 000000 Permanent Change of Station (PCS): Not Authorized"]
The Veterans Health Administration (VHA) is the largest integrated health care system in the United States, providing care at 1,321 health care facilities, including 172 VA Medical Centers and 1,138 outpatient sites of care of varying complexity (VHA outpatient clinics) to over 9 million Veterans enrolled in the VA health care program. VHA Medical Centers provide a wide range of services including traditional hospital-based services such as surgery, critical care, mental health, orthopedics, pharmacy, radiology and physical therapy. In addition, most of our medical centers offer additional medical and surgical specialty services including audiology & speech pathology, dermatology, dental, geriatrics, neurology, oncology, podiatry, prosthetics, urology, and vision care. Some medical centers also offer advanced services such as organ transplants and plastic surgery.