Nemours is seeking a Medical Assistant to support the Cardiology team here at Nemours Children's Hospital in Wilmington, DE.

The Medical Assistant (MA) is an important liaison between the patient/family, provider, and other care team members. The cardiology MA is responsible for coordinating patient flow by assisting in clinical data collection and review for patient intake, ensuring the appropriate information is available to the provider (including EKGs, orthostatic vitals, cardiac specific intake questions), and entering pertinent history in the medical record. The MA performs and assists with clinical procedures in accordance with divisional/department responsibilities as directed by the provider and per protocol. The MA is cross trained to perform designated business processes associated with an outpatient visit ensuring that all demographic and financial information is accurate. The MA acts as a resource and provides cross coverage as needed, as well as serves as a coach and mentor to new medical assistant associates.

Responsibilities:

1. Greets patients and families at the clinical setting according to Nemours Standards of Behavior.
2. Verifies patient identity using two patient identifiers (name and date of birth).
3. Prepares exam rooms, clinic equipment and computer technology by maintaining inventory and supplies for the outpatient visit.
4. Rooms patient ensuring appropriate documents are with the patient, including required diagnostic reports.
5. Receive, unpack, store, inventory, transport non-controlled substance medications
6. Performs clinical duties to support the outpatient visit to include, but not limited to the following:
7. Obtain and document height, weight, head circumference and vital signs
8. Documents reason for visit, chief complaint and initiates orders defined by the use of smart sets as appropriate for scope of service and Nemours' protocol.
9. Performs phlebotomy to obtain blood specimens. Transcribe, collect, label and arrange for transportation of specimens.
10. Assist with patient examination/treatment.
11. Perform and document point of care testing.
12. Administers and documents vaccines and approved medications as defined by policy as ordered.
13. Operate required medical equipment.
14. Accepts delegated tasks from nursing colleagues within their scope of service to assist in the flow of patient care.
15. Scheduling and check in/out

Requirements

• American Heart Association BLS required
• Successful completion of an accredited Medical Assistant Program or certification as a medical assistant through an alternate pathway.
• Preferred: Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), National Certified Medical Assistant (NCMA) and Clinical Medical Assistant (CCMA).