The Health Technician (Audiology) position is with our Northern Multi-Specialty Clinic located in Vero Beach, FL and is part of the West Palm Beach VA Healthcare System. The duties and responsibilities are to be carried out in all clinical and other patient care areas involved with the Audiology service. The health technician supports the function of the clinical programs in Audiology. Basic Requirements for Health Technician (Audiology): United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: HTA, HTSLP or HTASLP candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403 (f). Experience and Education. Experience. Six months of experience comparable to the next lower level which demonstrates the knowledge, skills and abilities related to the duties of the position to be filled. OR, Education. Successful completion of two academic years above high school leading to an associate degree or a bachelor's degree with at least 12 semester hours in courses related to the position. OR, Experience/Education Combination. Equivalent combinations of experience and education are qualifying. An example of a combination of experience/education is three months of experience comparable to the next lower level which demonstrates the knowledge, skills and abilities related to the duties of the position to be filled and one year above high school with a minimum of 6 semester hours related to the health care industry. Grade Determinations for Health Technician (Audiology), GS-07: Experience: Candidates must have completed one year of progressive experience and/or experience equivalent to the next lower grade level (GS-06) directly related to the position being filled. The knowledge, skills, and abilities at the GS-06 grade level are: Knowledge of normal and abnormal ear anatomy. Knowledge of hearing physiology and function to educate patients and families. Knowledge of hearing aids, hearing assistive technology, hearing aid manufacturers and manufacturer software. Ability to solve problems or make decisions regarding hearing aid, hearing assistive technology and patient care, consistent with the documented and co-signed plan of care under the supervision of an audiologist. Ability to prepare patients for testing procedures. Ability to document and code patient procedures. Demonstrated Knowledge, Skills, and Abilities: In addition to the experience listed above, the candidate must demonstrate all of the following knowledge, skills, and abilities (KSAs) at the GS-07 grade level: Ability to mentor and train new HTAs. Ability to prepare patients for advanced testing procedures performed by the audiologist, such as evoked potentials. Ability to develop and implement the technician role for a program in a focused area of audiology. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-07. Physical Requirements: See VA Directive and Handbook 5019. ["The primary responsibility is for patient care, supporting diagnostic and treatment procedures, patient charting and patient education, which do not require a full professional audiology education or knowledge and skills represented by audiology licensure. Support functions include both direct patient care and administrative duties. Direct patient care duties may include. but not limited to the following: Greeting and escorting patients Provides patient instruction and counseling on hearing loss or hearing aids either on an individual basis or in a group setting Conducts hearing pass/fail screenings without interpretation Performs non-diagnostic otoscopy Performs cerumen management Takes earmold impressions Troubleshoots and repairs hearing aids Provides basic hearing aid information for patients and caregivers Performs listening checks on hearing aids Conducts electroacoustic analysis of devices Pairs hearing aids and accessories via Bluetooth technology Programs previously stored settings into hearing aids Activates remote controls Administrative duties may include. but not limited to, the following: Manages office supplies Tracks loaner stock hearing aid inventory Performs electronic ordering Verifies orders upon arrival to ensure components are present and working correctly Schedules appointments Packages and mails hearing aids and accessories Processes ROES transactions (e.g. certifying and issuing hearing aids, entering orders and repairs) Responds to routine inquiries from patients, including determining nature of hearing aid inquiry and responding to administrative questions Assists patients, visitors, and others requesting information Manages of infection control, patient safety, and clinical supplies for the audiology clinic Conducts maintenance of clean, disinfected instrumentation, equipment, and work surfaces in the audiology clinic Reprocesses reusable medical equipment based on facility policy according to Medical Center infection control procedures and reusable medical equipment policies Work Schedule: Monday through Friday, 8:00am to 4:30pm Telework: Not suitable for telework Virtual: This is not a virtual position. Functional Statement #: 41677F, Health Technician (Audiology) Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized"]

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