Venice Family Clinic is a leader in providing comprehensive, high-quality primary health care to people in need with compassion, dignity and respect. In November 2021, Venice Family Clinic merged with South Bay Family Health Care, uniting more than a century of experience helping patients regardless of their income, insurance or immigration status. The organization now has more than 500 staff who serve 45,000 people from the Santa Monica Mountains through the South Bay. We have 17 locations plus 2 mobile clinics and an expansive street medicine program for people experiencing homelessness. Read more about us at venicefamilyclinic.org.
Use your expertise to grow your career and make a difference in the community as a Population Health Manager with our Venice Family Clinic team. In this leadership role, the Population Health Manager will support our Population Health initiatives to increase the quality of care, while maintaining cost-effective outcomes through targeted patient outreach and care gap closure. This is a hybrid position but does require on-site work at least 2 days per week.
The Population Health Manager will:
Work closely and collaborate with the quality team, clinical leadership and operations to develop a centralized approach for outreach activities in support of enhancing and maintaining performance on quality measures; this includes HEDIS and other value-based care quality, cost, and utilization measures.
Establish, execute, and maintain effective quality outreach and patient engagement strategies in an effort to improve performance.
Lead in management of the program, which will include identifying areas of improvement and exploring opportunities for the development of best practices related to care gap closure.
Provide administrative oversight of the program and will oversee a small team of coordinators utilizing various patient outreach and engagement methods in support of gap closure, quality improvement, and patient engagement.
Diversity, Equity, and Inclusion are core values of the Venice Family Clinic. We believe the professional and clinical environments are enhanced when diverse groups of people with diverse ideas come together.
Salary offers are determined based on various factors including, but not limited to, qualifications, experience, and equity. The full salary range for this position is $102,500.00 - $227,700.00 Annual. The budgeted salary range that the University reasonably expects to pay for this position is about $102,500.00 - $125,000.00 Annual.
Qualifications
Required:
Minimum of 3 years of experience in a healthcare or medical setting, or community health center (FQHC experience is strongly preferred).
Bachelor's degree.
Excellent verbal and written communication skills, and bilingual language skills in English and Spanish.
Knowledge of electronic medical records (preferably NextGen) and appropriate documentation requirements.
Excellent computer skills including Word, Excel, PowerPoint, and Outlook.
Experience developing patient-facing materials.
Excellent customer service skills are required; ability to be culturally competent, trauma-informed and work with diverse patient populations.
Effective problem-solving skills and the ability to analyze and use data for decision-making.
Preferred: prior experience in population health or managed care equivalent quality management programs.
At UCLA Health, you can help heal humankind, one patient at a time by improving health, alleviating suffering and delivering acts of kindness. As you do, you’ll achieve great things in your life and your career. We’re a world-class health organization with four hospitals consistently recognized among the nation’s very best as well as an internationally-renowned medical school, primary and specialty care clinics and much more. Within our dynamic, innovative and growing organization, you’ll find exceptional opportunities to make the most of your abilities in a supportive, empowering and inclusive environment. If you embrace our values of Integrity, Compassion, Respect, Teamwork, Excellence and Discovery we invite you to see all you can accomplish at UCLA Health.