All the benefits and perks you need for you and your family: 

·  Paid Days Off from Day One
·  Student Loan Repayment Program
·  Career Development 
·  Whole Person Wellbeing Resources
·  Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: Days M-F 8am-4pm

Location: 4200 Sun 'n Lake Boulevard Sebring, FL 33872

The community you’ll be caring for: AdventHealth Sebring  

·  Faith Based & Mission driven Facility
·  Largest Employer in the County
·  Surrounded by beautiful Lakes, Golf Courses and Florida’s oldest State Park
·  Close knit community with a home town family feel
·  2 hours to just about any beach on either Coast
·  Local arts scene from museums and theaters to festivals and galleries
·  Local restaurants with the authentic taste of Florida
·  Near 100 clear, freshwater lakes. Ideal for swimming, boating and fishing 
·  Beautiful agriculture and farmland 
·  Sebring is known for motorsports  and home to the famous Sebring International Raceway
·  Nature and hiking trails 

The role you’ll contribute:

The Director of Clinical Excellence and Patient Experience focuses on achieving clinical excellence utilizing a three-tiered approach: implementation of proven Performance Improvement methodology utilizing data to drive decision making, support and promotion of shared governance, and employee engagement and retention. The DCE also serves as a champion of high reliability through collaboration, communication, and promotion of staff wellbeing, engagement, and resilience.  Additionally, the Director of Clinical Excellence and Patient Experience is responsible for directly leading the operations and improvement program of AH Consumer Experience for multi campuses.  The director develops and implements in conjunction with the CNO strategic best practices in the most effective manner.  This role provides senior level consulting and coaching to executives, middle and front line leaders in the best practices for patient experience, requiring solid knowledge of functional best practices and critical thinking related to how to best influence the field in process improvement. As a leader in implementing improvements in patient experience, this role requires a strong working knowledge of effective reporting and interpretation of survey results, along with an understanding of statistical concepts.  This role works with the AHS headquarters to manage the site visit program for assigned campus(es), leveraging Press Ganey Advisor resources to provide appropriate education. 

The value you’ll bring to the team: 

·  Pathway and/or Magnet Program Director. 
  o   Gap analysis to identify organizational needs for Pathway and/or Magnet Designation 
·  Consumer Experience Program Management Responsibilities
  o   Works closely with executive leaders at assigned campus to ensure that we are most effectively meeting the needs of each facility and regional progress, while creatively leveraging limited resources.
·  Shared Governance Coordinator and Executive Liaison
  o   Coordinate and facilitate Shared Governance Committee (SGC) Meetings and activities. 
·  Unit Based Councils and Committees Strategic Initiative and Performance Improvement Consultant 
·  Certified Orange Frog Facilitator:
  o   Promote positive outcomes, increased productivity, adaptability, resilience and optimism in the workplace by utilizing and implementing Orange Frog’s positive psychology techniques. 

Qualifications

The expertise and experiences you’ll need to succeed:

·  Registered Nurse graduated from an accredited school of nursing upon hire.
·  Bachelor’s degree in nursing upon hire
·  Minimum five (5) years’ experience in leadership at the manager level or higher upon hire
·  Training and/or certification in evidence-based performance improvement methodologies including rapid improvement models (e.g. PDCA) and HFACS.
·  Master’s of Nursing or Master’s of Business Administration Healthcare Management 
·  Current active and clear FL Registered Nurse license upon hire

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

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