Come and be a part of our healing team at the award-winning MarinHealth! Ranked in the top 3% of general hospitals in the country, we have made great strides since returning to our roots as an independent hospital. As Marin County’s only acute hospital and a vital resource for a wide range of essential health care services, it is our mission—and our passion—to excel in every medical specialty. We attract the finest physicians and employees who appreciate having the best of both worlds: the resources and medical sophistication of an academic medical center combined with the personalized, caring touch of an independent hospital. We have an exceptionally collaborative team that adheres to the highest service excellence standards to ensure that we deliver world-class, personalized care to patients. Our Joint-Commission accredited hospital has won numerous awards and certifications in delivering best-in-class health care in the San Francisco Bay Area.
WHAT WE OFFER
MarinHealth offers a generous suite of employee benefits, which includes a comprehensive and rich health benefits program (medical, dental, vision and prescription plans). Our robust Wellness @ Work program (e.g. onsite health & fitness classes, discounts, etc) also promotes a healthier lifestyle for employees and to support you on your Healthy Healer journey. Other benefits include, but are not limited to, a 403(b) contribution plan and company-funded retirement plan, life insurance, vacation, holiday and sick leave, which you will start accruing immediately. Our benefits are highly competitive and considered to be one of the best in the Bay Area! Find your healing place at MarinHealth.
External hires are subject to a background check and pre-employment medical screen . Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with federal, state and local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classifications protected by federal, state & local laws.
Compensation:
We have an excellent benefits package, such as medical/vision/dental insurance, generous PTO and paid holiday, 401(k) with company match, and more!
General Summary:
The Cardiac Device Specialist collaborates with the Electrophysiologists to provide quality patient care in a Team environment. This person utilizes knowledge of cardiac electrophysiology and biomedical engineering concepts to assess the functioning of patients’ CIED, analyzes and interprets device diagnostics with accurate clinical documentation. In addition, this person manages the remote monitoring program for CIEDs, triages alerts per protocol to ensure safe, quality patient care. The Cardiac Device Specialist mentors, educates clinical Cardiology staff, supports policy development and ensures operations for device management is completed on a daily basis.
Essential Functions and Responsibilities:
Individual
• Prioritize activities and work within defined policies, procedures, and practices to achieve objectives and meet deadlines; help determine appropriate approach for new assignments.
• Coordinates the device clinic workflow(s), scheduling, documentation and billing for all services.
• Provides patient education for cardiac devices, which includes remote monitoring instruction.
• Appropriately screens, communicates, and responds to patient needs in a timely manner.
• Informs patients and their families of anticipated or completed procedures, appropriate follow up, and use of any home monitoring equipment.
• Evaluates patients to ensure proper follow-up of all cardiac monitoring devices. Interrogates device and makes appropriate program changes per protocol for optimal device function.
• Reviews remote transmissions from the various device companies, downloads the data, documents and enters data in the electronic health records per protocol.
• Tracks implanted devices that are on a recall list, document and intervene as appropriate.
• Transition of care management for established and referral patients providing continuity of care.
• Reviews data from remote monitoring platforms, triages appropriately.
• Collaborates with Arrhythmia Clinic Nurse to coordinate care and triage patients’ physical symptoms appropriately.
• Collaborates with the Practice Leadership to maintain Arrhythmia Clinic device policies and procedures as well as ensure clinical competencies for appropriate clinical staff.
• Initiates and maintains personal professional development as required for continuing education and participates to bring new technology updates to the Admin Team.
• Other duties as assigned.
Team
• Promotes positive working relationships and demonstrates team-oriented behaviors when working with the Admin Team, Cardiologist, EP and Co-workers. Maintains and helps to ensure that all documentation is in a state of audit-readiness.
• Ensures ongoing communication and collaboration with all staff to ensure patient safety and adherence to clinic protocols.
• Takes initiative to identify and provide solutions to work-related problems, continuously seeking ways to improve quality of patient services.
Practice
• Displays a courteous and caring attitude; represents the practice in a positive manner to patients, visitors and co-workers.
• Participates in required clinic meetings including committees and/or projects as assigned.
• Continuously strives to improve patient satisfaction by going above and beyond their expectations.
• Follows established protocols within the practice.
• Maintains the confidentiality of employees’ and patients’ administrative and medical information.
Knowledge
• Extensive working knowledge of cardiac implantable electronic devices of all forms, electrophysiology, electrophysiology procedures, non-invasive pulse stimulation, cardiac anatomy and physiology.
• Knowledge of different device equipment, cardiac data and algorithms within the device equipment, standard tests and procedures, and readings of rhythm strips.
• Knowledge of arrhythmias and ability to communicate problems to the Cardiologist, Electrophysiologist, and/or Nurse Practitioner.
• Knowledge of common hazards and precautions to ensure patient safety.
• Knowledge of medical terminology, anatomy, physiology, and medications related to cardiovascular medicine.
Skills and Abilities
• Skill in programming devices from various companies per protocol.
• Critical thinking skills to ensure appropriate assessments, problem identification, planning, and implementation of solutions within scope of practice.
• Skill in preparing/maintaining records, writing reports and responding to correspondence as necessary.
• Skill in directing appropriate staff as assigned to oversee patient care within the Arrhythmia clinic.
• Ability to maintain quality control standards.
• Ability to react calmly and effectively in emergency situations.
Qualifications:
Education:
• High school diploma or General Education Degree (GED) required.
• Healthcare degree or related field, Bachelor’s degree preferred.
• Successful completion of a cardiac device rhythm management course or equivalent experience, IBHRE certification preferred.
• Minimum five years of recent cardiac device management experience in clinic and/or industry.
Behavioral Standards:
We have adopted the following standards of behavior in addition to the job responsibilities listed above so we can create and maintain an optimal workplace environment. Your application for this position assumes you agree with and can maintain the following workplace values:
• Exceptional customer service
• Professionalism on the phone, in person, and with each other
• Respectful communication with patients, vendors, volunteers, and co-workers
• Effective teamwork
• Ability to maintain a safe work environment
• A positive attitude
• A good sense of humor and fun in the workplace
• Support of each other the patients and the practice
At MarinHealth, our top priority is the well-being of our employees, patients, and community. As such, we require all employees to receive necessary immunizations, including the measles, mumps, varicella, and seasonal flu vaccinations as a condition of employment and annually thereafter. Additionally, the continued recommendation to obtain a COVID + booster vaccination status. We understand that some individuals may require medical or religious exemptions from these requirements, but we remain committed to prioritizing the health and safety of all. Thank you for helping us in our efforts to maintain a healthy and safe environment for all.
The compensation for this role listed on this posting is in compliance with applicable law. The selected candidate’s compensation will be determined based on the individual’s skills, experience, internal/market equity factors, and qualifications. This posted minimum and maximum range represents the minimum and maximum of what we reasonably expect to compensate for the position. Furthermore, all compensation decisions are ultimately determined in accordance with our compensation philosophy. Compensation for positions covered by collective bargaining agreements are governed by the agreements in the aforementioned document.
