Summary:

This position is responsible for management, supervision, and training of all linen services Associates. Establishes processes and monitors Associate?s work activities to maximize patient and customer satisfaction.

Responsibilities:

• Coordinates the processing/deliveries of linens, and is responsible for the supervision Central Laundry Staff to ensure department efficiency and continuity of service at all times
• Manage the hiring, evaluate and discipline all Laundry employees on specified shifts; prepare work schedules to maintain adequate staffing and manage all payroll related functions
• Inspect cleanliness of facility, sanitation and infection control; take corrective action where necessary
• Provide supportive leadership; a feeling of complete trust, security, and satisfaction through demonstrations of competence and willingness to serve
• Develop a stable, competent work force and encourage personal growth of all personnel through periodic evaluation and review
• Maintains friendly, efficient, positive customer service attitude toward customers, clients and co-workers
• Is responsive to customer needs
• Manages the day-to-day functions of the laundry production staff and area in an effective, timely and professional manner
• Assists with performance appraisal reviews for laundry production staff as needed
• Performs disciplinary and counseling reviews for laundry staff members as needed
• Ensures that the production department and staff members adhere to all department policies and procedures at all times
• Responsible for managing front office area and for collecting and entering data in regards to linen usage
• Conducts weekly production inspections, safety observation forms, client rounding's, and employees rounding's
• Coordinates and ensures communication boards are up to date and compliant
• Monitors all phone calls from hospital and clinic and manages response time for linen requests
• Responsible for completing employee training and files accordingly
• Maintains compliance with all requirements of Federal, State and local regulations and guidelines including the Civil Rights Act of 1964, as amended, the Age Discrimination in Employment Act of 1967, as amended, and the Americans with Disabilities Act, as amended

Requirements:

• High School Diploma

Work Type:

Full Time

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About CHRISTUS Health

CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.

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