The position works in the Nutrition Communication Center (NCC) as the NCC Coordinator located in Nutrition and Food Services of the Veterans Affairs Medical Center. The employee works with Nutrition and Food Service information systems and is responsible for maintaining the systems and resolving issues related to the N&FS systems as they arise throughout the medical center. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/31/2024. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Providing technical assistance with specialized computer systems, programs and/or software applications; assisting with training for staff on specialized computer systems/software and security issues; collects and analyzes data to prepare reports. Applicants should possess effective communications skills and show duties performed support medical and/or health personnel such as Nutritionists or Dietitians. NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed one half (½) year of graduate education (9 semester hours or equivalent) with a major that included courses directly related to the work of this position (Dietetic). Such graduate education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. OR, Combination: Possess an equivalent combination of successfully graduate level education and specialized experience, as described above, which meet the total qualification requirements for this grade level. This education must have been obtained in an accredited college or university. (TRANSCRIPTS MUST BE PROVIDED). Physical Demands and Work Environment: Routine work requires repetitive motion activities of the hands and fingers for extensive phone, keyboard and computer mouse use, standing and sitting for extended periods of time, intermittent/non-strenuous ambulation around all areas of the medical center, and carrying light items such as papers, books, portable scales, and food trays. Occasionally, duties may require the movement of audio-visual equipment and/or classroom area organization and driving an automobile. Work is performed in an office setting or kitchen setting and involves everyday risks which require normal safety precautions. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. ["Major duties include but are not limited to: Resolves information technology issues related to integration of VISTA, Get Well Network/Touch Tone Dining and N&FS Systems Develops and updates nutrient database on nutrition analysis of menu items served Makes menu/recipe changes and all necessary updates in food service system (any commercial of-the-shelf (COTS) program) Consults with COTS contractor when unable to resolve issues internally Troubleshoots and resolves all electronic or paper menu issues Consults with clinical nutrition staff to resolve tray ticket issues with complex diets; Provides training and orientation for all N&FS employees Serves as NCC liaison between Veterans, multidisciplinary healthcare staff and N&FS staff Participates in performance improvement activities by assisting in the development of indicators and monitors, data collection and analysis, corrective actions and preparation of reports Handles patient problems and complaints related to N&FS as appropriate Ensures compliance with all regulatory agency standards, including state, federal and Joint Commission Performing related duties as required. Designated Drug-Testing Position: Applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Applicants will not be appointed to the position if a verified positive drug test result is received. Work Schedule: Full Time, Various Schedules Virtual: This is not a virtual position. Position Description/PD#: Health Technician (Dietetic)/PD99861S"]

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