The Social Worker Program Coordinator is independently licensed at the Advance Practice level to the Health Care for Homeless Veterans (HCHV) Contracted Residential Services (CRS). The HCHV CRS Liaison is responsible for the monitoring and coordination of services provided by community-based programs funded under the VA emergency housing contracts. Basic Requirements: United States Citizenship: Be a citizen of the United States. Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the 4 accreditation standards for a masters of social work. Licensure: . Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Grade Determinations: Individuals assigned as assistant service chiefs must have the equivalent of at least one year of creditable experience comparable to the GS-11 grade level. The assistant service chief must evidence possession of supervisory and management skills. Experience must demonstrate possession of advanced practice skills in administration, demonstrating progressively more professional competency skills and judgment. Candidates may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Demonstrated Knowledge, Skills, and Abilities: In addition to the experience above, the candidate must demonstrate all of the following KSAs: (a) Knowledge of program coordination and administration which includes consultation, negotiation, and monitoring. (b) Knowledge and ability to write policies, procedures, and/or practice guidelines for the program. (c) Ability to supervise multidisciplinary staff assigned to the program. (d) Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s). (e) Ability to provide training, orientation, and guidance within clinical practice. Assignments: For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and variety and be performed by the incumbent at least 25% of the time. Program coordinators at the GS12 grade level are administratively responsible for a clinical program providing treatment to Veterans in a major specialty area, such as but not limited to: Spinal Cord Injury, Homeless Continuum Veteran Program, Hospice and Palliative Care Program, Suicide Prevention Program, Veterans Justice Outreach, Caregiver Support Program and Community Nursing Home Program. The program coordinator may be the sole practitioner in this specialty at the facility and typically provide direct patient care services in the program area. The program coordinator oversees the daily operation of the program, develop policies and procedures for program operation, and prepare reports and statistics for facility, VISN, and national use. They may be responsible for the program's budget, developing and monitoring staff compliance with practice, standards and guidelines on documentation, workload, data entry, ethical practice and service delivery. The program coordinator provides analysis and evaluation of clinical program data and computerized programs to identify system-wide trends and needs to enhance the quality of service. They may be responsible for, or contribute to, the program's resource and fiscal management, monitoring control points developing the annual budget, operating within that budget, and accounting for appropriated funds. The program coordinator is administratively responsible for the clinical programming and prepares reports and statistics for facility, VISN, and national use. They provide 14 leadership, direction, orientation, coaching, in-service training, staff development, and continuing education programs for assigned staff. They initiate and conduct a variety of program or service audits and complete designated clinical practice audits and reports, including productivity assessments. They oversee program operations and evaluations, identifying areas for improvement, gathering relevant data, assessing the data, developing and implementing ideas for improvement and evaluating efficacy of improvement efforts. Loss of Licensure or Certification: Once licensed or certified, social workers must maintain a full, valid, and unrestricted independent license or certification to remain qualified for employment. Loss of licensure or certification will result in removal from the GS-0185 social worker series and may result in termination of employment. Physical Requirements: Light lifting (under 15 pounds); light carrying (under 15 pounds); reaching above shoulder; use of fingers; both hands required; walking; standing; hearing (aid permitted). English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). References: VA Handbook 5005/120, Part II Appendix G39, Social Worker Qualification Standard GS-0185 Veterans Health Administration The full performance level of this vacancy is GS-12. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-12. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grandfathering Provision. The following is the standard grandfathering policy for all title 38 hybrid qualification standards. Please carefully review the qualification standard to determine the specific education and/or licensure/certification/registration requirements that apply to this occupation.(1) All persons employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series and grade held, including positive education and licensure or certification that are part of the basic requirements of the occupation. For employees who do not meet all of the basic requirements in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply: (2) Such employees in an occupation that requires a licensure or certification, may be reassigned, promoted up to and including the full performance (journey) level, or changed to lower grade within the occupation, but may not be promoted beyond the journey level or placed in supervisory or managerial positions. (3) Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard. (4) Employees initially grandfathered into this occupation, who subsequently obtain additional education and/or licensure/certification/registration that meet all of the basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation. (5) If an employee who was retained in an occupation listed in 38 U.S.C. § 7401(3) under this provision leaves that occupation, the employee loses protected status and must meet the full VA qualification standard requirements in effect at the time of reentry to the occupation. ["Provides supportive services and case management to Veterans residing in Contract Emergency Residential Housing facilities. Utilizes various treatment modalities of individual and group work, casework, community organization and community outreach activities to alleviate or remove problems that interfere with the Veteran's ability to achieve independence. Monitors the clinical care and asses the compliance of the programs receiving payments, as described in the recipient's contract. When necessary, the incumbent intervenes to facilitate compliance or corrective actions and, when appropriate, develops, facilitates and monitors plans of correction. Provides oversight of the Contract Residential Services as defined by VHA policy. This includes, but is not limited to, verification of Veteran's status and eligibility for participation in programming, maintaining admission and discharge dates of participants for billing purposes, reviewing and approving/disapproving readmissions to and extensions of care. Serves as the Contracting Officer Representative (COR) for the Contract Emergency Residential Housing Program, upon completion of required training and certification. The incumbent coordinates care and acts as an advocate on behalf of Veterans to ensure comprehensive service delivery and provides linkages for Veterans to VHA health care services, Veterans Benefits Administration (VBA) and community agencies. Assists the supervisor with ensuring the Contract Emergency Residential Shelter program meets Commission on Accreditation of Rehabilitation Facilities (CARF), SSI/SSDI Outreach, Access, and Recovery (SOAR) and Joint Commission requirements. Is a member of the CARF preparation committee and assists with associated administrative and quality management tasks. Provide a wide range of services, including assessments, referrals, short-term case management, advocacy, and service coordination. Evaluate and assess Veterans at risk of danger to self and/or others and utilize the appropriate emergency channels within the VA system or local community dispatch agents to address the crisis. Provide consultation services to other VA staff regarding the psychosocial needs of homeless Veterans and the impact of psychosocial problems on healthcare, adherence to treatment, and housing plans. Maintain a level of productivity and quality consistent with the complexity of the assignment and consistent with Social Work standards, Joint Commission standards, and VA professional standards. Perform timely accountability functions: 1) document all contacts with Veterans in the electronic health record charts; 2) complete statistical and other reports in accordance with VA CERS and respective professional discipline service policies. Serves as a mentor to other staff, particularly those at the entry level. Provides clinical supervision for unlicensed staff and is viewed by colleagues as a senior clinician with advanced practice skills and expertise in the treatment of patients with homeless issues, substance abuse and mental health disorders. Supervises Social Work graduate students and provides a training experience for them in Social Work. Works with students to develop training plans and goals. Regularly assesses student's progress toward training goals and student's overall performance. Provides reports to the school of social work field liaison on the student's progress. Participates in the school of social work's field instructor training programs, and the affiliation process. May serve as an adjunct faculty members. Facilitate and collaborate in outreach endeavors as required by facility, program, and supervisor's direction. Other duties as assigned. TRAVEL REQUIRED: Occasional by car to travel to Veterans Contract Residential Services Programs and or in the community to assist Veterans with housing as needed and also to conduct site visit of contract agencies. Work Schedule: Monday-Friday 8:00 am to 4:30 pm Compressed/Flexible: Available Telework: May be authorized Virtual: This is not a virtual position. Position Title/Functional Statement #:Social Worker (Program Coordinator)/000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required"]

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