All the benefits and perks you need for you and your family:
Benefits from Day One
Paid Days Off from Day One
Student Loan Repayment Program
Career Development
Pet Insurance
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: FT / Day (Mon thru Thurs. 8a.m. to 4:30p.m. & Fri 8a.m. to 3p.m.) Location: 660 WINYAH DR, Orlando, 32803
The community you’ll be caring for: Our mission is to provide an environment where students can develop spiritually, intellectually, socially, and physically while pursuing professional expertise integrated with Christian values
Top Reasons to work at AdventHealth University Orlando
AdventHealth University, a Seventh-day Adventist institution, specializes in the education of professionals in healthcare. The University seeks to develop leaders who will practice healthcare as a ministry. At AdventHealth University (AHU), our primary customers are students, faculty, and staff. Our partners are physicians, allied health clinicians and other employees of AdventHealth.
Job Summary:
The Director of Student Experience advocates and coordinates AHU efforts to promote student success, persistence, and graduation, to achieve and sustain retention goals and graduation rates. The Director of Student Experience uses retention expertise in combination with qualitative and quantitative data to drive the necessary changes at AHU to positively impact student retention and the student experience. The Director of Student Experience manages and supervises department operations, while providing strategic leadership. The Director of Student Experience also oversees the student support functions that facilitate the student journey including but not limited to; data transfer, student database maintenance, cross-functional communication, and learning management system coordination.
You Will Be Responsible For:
Serves as an expert in student success and retention practices, staying up to date on best practices in the field, creating and updating Standard Operating Procedures for the Student Experience department
Facilitates the monitoring and analysis of student success and retention data to assess gaps in learning achievement; collaborates with faculty and staff on developing a course of action/intervention for issues identified during the data analysis process
Track retention and student success metrics to coordinate the priorities and activities of the department, assisting with the creation of outreach strategies and workflow accountability
In collaboration with Institutional Research and other stakeholders, develop, implement, and maintain common definitions for graduation rates, retention rates, and other data required to support programmatic and institutional accreditation and assessment
Analyzes trends related to at risk students and works cross-functionally within AHU leadership to aid in the development of preventive, remedial, and supportive programs
Qualifications
What Will You Need:
EDUCATION AND EXPERIENCE REQUIRED:
Bachelor’s Degree in higher education or related field
Must possess a general knowledge of the higher education market, Adventist education, and the duties and initiatives that drive enrollment and progression
Proven ability to influence change, coach and motivate students and an understanding of the needs and challenges faced by adult learners
Experience with strategic planning and budgeting
SUPERVISORY RESPONSIBILITIES:
Supervises all Student Experience Managers, including Online Student Experience Manager(s), Graduate Student Experience Manager(s), Undergraduate Student Experience Manager(s), and Denver Campus Student Experience Manager(s).
Supervises Student Relations Specialist(s)
EDUCATION AND EXPERIENCE PREFERRED:
Master’s Degree in higher education or related field
Three to five years of leadership experience
Three or more years of higher education experience
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.