REPORTS TO POSITION: Supervisor of Clinic Operations
DEPARTMENT: Heart and Lung Specialists
DATE LAST REVIEWED: 1/3/2020
OUR VISION: Creating Americas healthiest community, together
OUR MISSION: In the spirit of love and compassion, better health, better care, better value
OUR VALUES: Accountability, Caring and Teamwork
DEPARTMENTAL SUMMARY: The St. Charles Heart & Lung Specialists clinic contains the subspecialties of Non-invasive Cardiology, Interventional Cardiology, Electrophysiology, Cardiothoracic Surgery and Structural Heart. Together, these specialists deliver a complete patient centered program of care for patients with cardiac conditions. The program delivers care in the outpatient setting throughout Central Oregon and inpatient hospital care at the St. Charles Bend campus.
POSITION OVERVIEW: Under the clinical direction of the supervising provider provides quality patient and family centered care as a member of the health care team in accordance with St. Charles Health System mission, philosophy, policies, and procedures. Applies standards for professional nursing practice and focuses clinical care to enhance the experience for patients, families and all others. Responsible for daily patient flow. Use triage skills to make appropriate patient health assessments and anticipate physicians needs regarding patient care. This position interacts with the adult patient population.
This position does not directly manage any other caregivers.
ESSENTIAL FUNCTIONS AND DUTIES:
Maintains and demonstrates an in-depth knowledge of nursing principles, practices, standards, and techniques, and applies this knowledge in accordance with St. Charles Health System policies and work instructions and within the laws governing nursing duties of an LPN in the State of Oregon.
In coordination with supervising provider, assesses the patients condition and needs using critical thinking and clinical judgment; implements appropriate nursing actions and collaborates with other disciplines to meet the patients/familys physical, emotional, and other needs; and evaluates patients progress. Anticipate physician's needs as they relate to the patients' medical care.
Reviews incoming referrals, compiles necessary documentation and testing in conjunction with provider and works with the department to coordinate timely patient appointments and testing.
Collects objective and subjective data from observations, examinations, and written records in an accurate and timely manner as appropriate to the patients health care needs and context of care.
Records medical history data, rooms patients, take vitals, prepare patients as necessary for exams, performs EKG
Manages medication administration, actions, reactions and discharge teaching.
Contacts patient and provides necessary education for upcoming testing or procedures.
Prepares and follows-up with tests including labs, cardiac caths, MRIs and others.
Performs telephone triage; communicates (both written and orally) effectively and maintains professional relationships with caregivers, medical staff, patients, and guests
Supports the vision, mission and values of the organization in all respects.
Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Provides and maintains a safe environment for caregivers, patients and guests.
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organizations corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
May perform additional duties of similar complexity within the organization, as required or assigned.
Participates in creating a healing environment that supports all aspects of the care environment and the wholeness of each individual, patient and caregiver.
Participates in creating intentional relationships and demonstrates focus attitudes and behaviors that enhance the care experience.
Provides a therapeutic presence in service to others by purposefully responding to the needs of patients in a caring way, including introducing oneself and explaining role in patients care,asking the patient his or her preferred name, sitting with the patient to determine his or her care goals, active listening, and communicating effectively and appropriately through touch, eye contact, etc.
Provides and maintains a safe environment for caregivers, patients and guests
Documents all patient care with proficiency in compliance with hospital policies and regulatory agencies
EDUCATION
Required: As required by licensure
Preferred: N/A
LICENSURE/CERTIFICATION/REGISTRATION
Required: Current Oregon LPN license.
Current CPR certification.
Preferred: N/A
EXPERIENCE
Required: N/A
Preferred: 2 years experience in a clinical and/or acute care setting preferred .
PERSONAL PROTECTIVE EQUIPMENT
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
PHYSICAL REQUIREMENTS:
Continually (75% or more): Standing and walking, keyboard operation, use of clear and audible speaking voice and the ability to hear normal speech level.
Frequently (50%): Sitting, lifting/carrying/pushing or pulling 1-25 pounds. The use and operation of a motor vehicle for Home Health and Wound Caregivers.
Occasionally (25%): Bending, stooping/kneeling/crouching, climbing ladder/step-stool (varies by area), reaching overhead, lifting/carrying/pushing or pulling 25-50 pounds, grasping/squeezing, ability to hear whispered speech level.
Rarely (10%): Climbing stairs.
Never (0%): Climbing ladder/step-stool (varies by area), operation of a motor vehicle.
Exposure to Elemental Factors
Rarely (10%): Wet/slippery area, chemical solution.
Never (0%): Heat, cold, noise, dust, vibration, uneven surface.