Main Function
Responsible for triaging and providing poison information used in the management of emergency poison exposures from the general public and health care providers with assistance from Certified Specialists in Poison Information.  Accountable for efficient, timely and accurate responses and documentation and follow-up to incoming poison information and exposure cases.

Outline of Responsibilities
•    Triages and manages high and low acuity poison exposure and information cases with assistance from Certified Specialists in Poison Information per IPC productivity targets.  Elicits complete and accurate history from callers, formulates appropriate treatment recommendations and communicates such information at a level appropriate for the caller.  Collaborates with health professionals from other institutions who call the IPC on issues related to acute and chronic poisonings.  Provides exemplary customer service.  

•    Accurately and thoroughly documents and codes all cases in a timely fashion and in accordance with IPC and America’s Poison Centers (APC) NPDS guidelines. 

•    As assigned, participates in professional and public education activities, social media content, etc. 

•    Must assist in meeting IPC scheduling needs and fill in for unplanned absences as needed. 

•    Other duties as defined.

Qualifications
Doctorate in Pharmacy or medicine (Must be licensed in the state of Illinois within 6 months of start date); Masters level Physician Assistant; or a Bachelor of Science in Nursing or Pharmacy licensed in the state of Illinois with three or more years of critical care or emergency department experience.  Exemplary clinical pharmacology and calculations skills required.  Exemplary organizational, communication, and conflict management skills in a fast-paced environment.  Maturity, tactfulness and sensitivity to confidential situations.  Proficient computer skills including experience with Microsoft Office, database management programs, and the internet.  Incumbent must sit for the APC Certified Specialist in Poison Information Exam during the first qualifying exam cycle, and pass the exam within 2 attempts.  Performance of job responsibilities may exceed regular work hours including day, evening, night, weekend, and holiday hours, and may require last minute schedule changes or frequent schedule alterations. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.
We offer a competitive compensation package, including excellent benefits. Qualified candidates must apply online:  Click here to apply https://www.team-iha.org/our-association/employment-opportunities

Pay Range: $98,625 to $147,937 annually, actual compensation is dependent on job-related factors such as experience, education, skills and qualifications for the role.  

IHA offers a full range of benefit programs based on eligibility.  Click here to review our Benefit Summary.

About Illinois Health and Hospital Association

The Illinois Health and Hospital Association (IHA), with offices in Chicago, Naperville, Springfield, and Washington D.C., represents more than 200 hospitals and health systems as they care for their patients and communities. Its members range from major academic medical centers and teaching hospitals that train tomorrow’s doctors and nurses, to community hospitals that transform advances in medicine and technology into better lives for patients, to rural and critical access facilities that bring high-quality patient care to the less populated regions of Illinois, to specialty institutions that care for patients in need of behavioral health, long-term care, or rehabilitation services. Since IHA was formed in 1923 (and combined with MCHC in January 2016 to form an integrated, statewide organization), its mission has been to strengthen and unite hospitals and make high-quality, affordable health care available to all Illinois residents at the right time and in the right setting. To make this possible, IHA advocates for a redesigned health system and sustainable funding -- including new models of healthcare delivery and payment -- that support the Triple Aim of healthcare. IHA’s cor...e role is to be the trusted voice, resource and partner for Illinois hospitals representing their interests at the local, state and national levels to ensure sustainable resources, the highest level of quality care and transformation of healthcare delivery. In addition to its advocacy and policy work on behalf of its members, IHA’s Midwest Healthcare Institute provides innovative business and performance solutions, services and tools, including patient care and quality improvement initiatives and collaboratives, data analytics, purchasing and insurance services. IHA also provides a comprehensive portfolio of educational programs for members on critical healthcare issues and challenges.The President & CEO and a 23-member Board of Trustees directs IHA advocacy and member priorities. Member forums for safety net hospitals, small and rural hospitals, behavioral health, investor-owned hospitals, and volunteers, as well as councils and task forces, provide members opportunities to participate in the Association’s policy development process.

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