Senior Director Emergency Services (CDU/Sickle Cell)

The University of Illinois Hospital & Clinics (UI Health) is seeking a full-time Senior Director, Emergency Services (CDU/Sickle Cell). This Senior Director, Emergency Services, CDU & Sickle Cell is a leadership position that provides direct/indirect strategic and operational oversight, budgetary stewardship, regulatory compliance, and administrative support for the divisions of Emergency Services, CDU & Sickle Cell within the University of Illinois Hospital & Health Sciences System. Establishes relationships and partnerships with the staff, nurse leaders, departmental representatives, collaborating physicians, medical directors, department heads, Chief Medical Officers, and organizational leaders to improve the integration of the Emergency Services, CDU & Sickle Cell across the healthcare continuum. Enhances physician alignment, and ongoing physician relations with respect to clinical services to increase quality, safety, and service while managing clinical programs to improve cost and care delivery. The Senior Director, of Emergency Services, CDU & Sickle Cell, will oversee nursing practice.

Duties & Responsibilities:

• Provides expertise in generating complex data reports from clinical, administrative and financial databases with an added ability to transform data into actionable insights and recommendations for improvements in operations within the department and throughout the organization. Responsible to assesses, develop and implement sustainable nursing systems; focused on evolving patient care delivery models, nursing impact in hospital operations.
• Standardizing human resource processes, fiscal responsibility in nursing, and implement solutions for efficiency and improved employee / patient satisfaction in nursing.
• Serve as an authority, provide expertise, and perform highly specialized work assignments in the areas of computer science, information science, nursing and informatics theory related to nursing practice, education, administration, and research in collaboration with other operational specialists.
• Plan and execute complex projects related to but not limited to: operational efficiency, nursing workforce optimization, nursing productivity and technology solutions in healthcare.
• Serve as a Healthcare Operations consultant’; Translating operational information between nursing at all levels and systems engineers, analysts or designers using a variety of techniques focused on improving outcomes.
• Transforms data into actionable insights and creates solutions or recommendations based on identifying organizational inefficiencies in structure and process. Identify, collect analyze and summarize data and has an aptitude for automating operational tasks. Provides expertise to acquire, manage, analyze and generate complex data reports from clinical, administrative, financial databases with the outcome of improving operational outcomes. Develop strategies, policies or procedures for improving Healthcare Operations applied to clinical practice, administration, education or research.
• Collaborates with leaders, clinicians, nurses, and multidisciplinary teams to understand clinical and operational workflows, to assist in operational improvements. Decrease/eliminate inefficiencies around hiring process, develop leadership toolkits and templates for increased standardization.
• Keep abreast of relevant legislation, rules, regulations, tools, procedures, technical specifications and developments in the field of Healthcare Operations. Act as a liaison with Nursing Operational leaders throughout the state and nationwide.
• Evaluates effects of system interventions for individuals and populations of patients/clients for clinical effectiveness, patient responses, efficiency, cost effectiveness, customer satisfaction and ethical considerations.
• Represent Patient Care Services on various committees or teams related to Healthcare Operations.
• Liaison for finance and HR for nursing budgeting and management. Plans, strategizes and leads Hospital's HR-related preparations and ethical consideration.
• Liaison for finance and HR for nursing budgeting and management. Plans, strategizes and leads Hospital's HR-related preparations and responses to potential labor actions, including contingency.
• Labor pools, management structure and processes, and recovery plans. Acts as the HR lead in reviewing nursing operational policies and procedures for consistency or practice and coordination with approved human resources policies.

Requirements include:

• Current license as a Professional Registered Nurse; bachelor’s degree in nursing required. master’s degree in nursing required and Healthcare/Business Administration or related field required.
• A minimum of five (5) years clinical nursing experience with progressive responsibility, which must include a minimum of two years of Emergency Services experience is required.
• Seven (7) years of clinical nursing experience required, preferably in an academic health care setting.
• Ten (10) years of experience in Healthcare Administration required, with strong, proven Data Analytics skills.
• Proficient communication skills (oral and written).
• Knowledge and experience of standards of practice of child welfare services, the various models of care and the growth, development and life span of the child and adolescent patient population.
• Demonstrated experience in healthcare operations with a successful track record required.
• Demonstrated experience in leadership, multidisciplinary collaboration, interpersonal communication, education, clinical experience and change management required.
• Excellent interpersonal skills and demeanor that promote effective interaction with multi-disciplinary health care providers, academic departments, vendors, and others.
• Proficiency in Business Intelligence tools and varied healthcare computer applications.
• Experience in union settings and demonstrated experience as participating on a union negotiating team required.
• Ability to think strategically but also focus on tactical and operational issues.
• Ability to communicate effectively at all levels - with executive management and leadership team as well as with employees at all levels.
• Project management skills or experience required, proven track record of multiple program implementations.
• Strong collaborative problem solving skills.
• Consistently display and hold others accountable for displaying professional service behaviors.

Preferred Qualifications:

• A Doctoral Degree in Nursing (DNP or PhD).

Salary & Benefits:

UI Health offers competitive benefit packages, including: vacation days, paid holidays, Floating Holidays, State University Retirement System, tuition waiver, tuition discount for dependents, and excellent medical, dental, and vision packages. Click for a complete list of Employee Benefits.

The salary range of employees currently holding equivalent positions is $192,800-$271,500

The final salary offered will be determined by a thorough assessment of available market data, internal salary equity, candidate experience and qualifications, and budget constraints. It is not typical for an individual to be offered a salary at or near the top of the full range for a position.

To Apply:

Applications will be accepted until the close date of April 10, 2025.

uic.csod.com/ux/ats/careersite/2/home/requisition/14407?c=uic

The University of Illinois Chicago is an affirmative action, equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or status as an individual with a disability.

Offers of employment by the University of Illinois may be subject to approval by the University’s Board of Trustees and are made contingent upon the candidate’s successful completion of any criminal background checks and other pre-employment assessments that may be required for the position being offered. Additional information regarding such pre-employment checks and assessments may be provided as applicable during the hiring process.

As a qualifying federal contractor, the University of Illinois System uses E-Verify to verify employment eligibility.

The University of Illinois System requires candidates selected for hire to disclose any documented finding of sexual misconduct or sexual harassment and to authorize inquiries to current and former employers regarding findings of sexual misconduct or sexual harassment. For more information, visit here.

University of Illinois faculty, staff and students are required to be fully vaccinated against COVID-19. If you are not able to receive the vaccine for medical or religious reasons, you may seek approval for an exemption in accordance with applicable University processes.