Assists the laboratory director in the management of the laboratory information system, laboratory Charge Master maintenance, billing, and regulatory and compliance issues.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

• Safeguards and preserves the confidentiality of patient’s protected health information in accordance with State and Federal (HIPAA) regulatory requirements, hospital and departmental policies.
• Ensures a safe patient environment and adherence to safety practices per policy.
• With consideration to age, employee utilizes the approved process to resolve biophysical, psychological, educational and environmental needs of patient/significant other when administering care.
• Coordinates all aspects of the laboratory information system (LIS), including instrument interfaces.
• Maintains appropriate documentation of LIS activities.
• Writes and updates LIS policies and procedures.
• Maintains and updates Laboratory Charge Master.
• Assists with Laboratory billing and compliance issues.
• Assists with the gathering, compiling and evaluation of data and statistics as needed.
• Maintains statistics relevant to workload, budget and staffing to meet budgetary requirements for the department.
• Assists, develops, organizes and maintains a quality control and assurance / quality improvement program.
• Assists in developing, organizing and maintaining an effective management system. Identifies and defines opportunities for improvement, recommends action and supports the quality improvement program.
• Assists the director in overseeing the day-to-day operations of the laboratory.
• Demonstrates positive customer service behavior in verbal and nonverbal communications and interactions, assisting patients, physician, visitors and hospital staff as needed. Displays a positive teamwork approach. 
• Maintains confidentiality of laboratory/hospital patient related information.
• Demonstrates knowledge of safety, hazardous waste, and infection control precautions at all times.
• Reviews and demonstrates knowledge and complies with standards, laws and regulations of applicable licensing and accrediting agencies. Complies with hospital policies as outlined in employee handbook.
• Participates in continuing education as required by State of California for licensure. Participates in hospital / department education as required.

• Three (3) years previous laboratory information system (LIS) maintenance experience
• Five (5) years of good general knowledge of all laboratory sections
• California Clinical Laboratory license preferred.

Beyond the benefits that come with working for the area's leading community healthcare provider – one that also recognizes the need to ensure patient safety and comfort – you'll enjoy an extremely competitive compensation and benefits package.  We are an equal opportunity employer and seek diversity in our workforce.   EOE M/F/D/V

About PIH Health

PIH Health is the Communities’ Health and Wellness Partner Our network of highly trained and compassionate physicians, nurses, clinicians, staff and volunteers work tirelessly and collaboratively every day to maintain and enhance the health and wellbeing of every member of our service areas. And when needed, we are here to coordinate care, manage chronic disease, and treat health conditions for the best possible outcomes. We’re a nonprofit, regional healthcare network with three hospitals, numerous outpatient medical offices, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. Our leadership is dedicated to putting patients first—a cornerstone of our mission, vision and values—as we deliver top-quality healthcare. We serve more than 3.7 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. Why PIH Health? Our culture is built around our core values, which are the guiding principles for everything we do. For over 60 years, PIH Health has maintained a sense of community and a family-like cultur...e where patients are the top priority, and employees and volunteers are proud to be affiliated with such an outstanding organization. PIH Health Hospital - Whittier Our Whittier campus delivers outstanding and compassionate care to patients, every day. Among other awards, PIH Health Hospital - Whittier has been named one of the nation’s 100 Top Hospitals® for the third consecutive year by Truven Health Analytics. PIH Health Hospital in Whittier, CA is located 30 minutes east of Los Angeles, close to the Los Angeles and Orange County border. There are many great communities in which to live that surround the hospital. This means easy access to work, great dining, shopping, entertainment and spectacular beaches. Whatever your passion, you’ll find the right place for it here. PIH Health Hospital - Downey is a nonprofit hospital with a rich, nearly 100-year history of meeting the healthcare needs of its community. The Downey campus is part of the PIH Health comprehensive health network consisting of two hospitals, 18 medical office locations and a host of specialty services. According to US News & World Report, the hospital scores highly in patient safety and orthopedics. With 955 employees, the hospital is the 5th largest employer in the city of Downey.

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