Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Enterprise Platforms

Work Type: Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $46.07 - $77.40 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position leverages ServiceNow to develop workflows, configurations, customizations, and applications. Works with the business to customize/update complex software for computer programs, designs prototype applications, implements and tests source code, troubleshoots software applications and effectively execute the development plan. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Bachelor’s in Computer Science, Information Systems or related discipline.
•Knowledgeable of ITSM workflow development practices and techniques, required.
•Knowledgeable of HRSD, CSM and SPM workflow development practices and techniques, preferred.
•Expertise in ServiceNow (or similar product).
•3+ years' experience documenting requirements, designing and build in a ServiceNow enterprise environment.
•5+years' IT experience working in related workflow tools.
•Experience utilizing techniques and tools including HTML, CSS, SQL or JavaScript.
•Experience with scrum and other agile based methodology of software development.
•Clear and concise written and verbal communication skills.
•Analytical, multi?tasking and problem-solving skills.

Responsibilities:
•Handles complex work critical to the organization.
•Develops software applications, workflows, and configurations to meet customer needs.
•Understands and follows through with business requirements during all phases of development.
•Transforms design into functionality; tests and maintains layout and other components to enhance user?experience.
•Implements software applications.
•Supports software applications.
•Continuously maintains; tests and troubleshoots issues and problems.
•Creates installation, troubleshooting, and end user documentation.
•Provides support and follow?up for issues.
•Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

About Rush University Medical Center

Rush University System for Health (RUSH) is an academic health system whose mission is to improve the health of the individuals and the diverse communities it serves through the integration of outstanding patient care, education, research and community partnerships. RUSH comprises Rush University Medical Center, Rush University, Rush Copley Medical Center and Rush Oak Park Hospital, as well as numerous outpatient care facilities. Rush University, with more than 2,500 students, is a health sciences university that comprises Rush Medical College, the College of Nursing, the College of Health Sciences and the Graduate College. Rush University Medical Center is an elite medical community recognized for excellence in patient care, medical discovery and clinical expertise. Our continued pursuits have earned Rush University Medical Center the distinction of being on U.S. News & World Report’s Best Hospitals Honor Roll for 2021-2022. This places the Medical Center amongst the top 20 of the 3,000 hospitals evaluated. U.S. News & World Report has also recognized nine Rush programs amongst the nation’s best, including top ten national rankings for neurology and neurosurgery and orthopedics. T...hese accolades, along with many others that include a decade of Magnet® designation, are a reflection of the collective efforts and commitment to excellence demonstrated by our physicians, advanced practitioners, nurses and medical staff. Rush University Medical Center has received Vizient's Quality Leadership Award, ranking first among 99 academic medical centers across the country. For the second consecutive year, all three Rush University System for Health hospitals have earned the LGBTQ Healthcare Equality Leader designation in the Healthcare Equality Index.

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