General Summary

To maintain a clean, sanitized environment for all patients, visitors and staff throughout the guest house. All employees are responsible for extending the mission and values of University of Maryland Rehabilitation & Orthopaedic Institute by dedicating oneself to providing the highest quality healthcare services to the communities we serve.

• Must be able to stand, bend, reach and walk throughout a normal working 8-hour shift.
• Must be able to perform repetitive motions, pushing motions, pulling motions, have the ability to grasp on frequent basis (30-40 times per hour each motion) and perform crouching motion as required (6-8 times per hour).
• Safely operate mechanical equipment, i.e., vacuum cleaners, mop, washer, dryer, etc.
• Must be able to demonstrate visual acuity sufficiently to provide accurate quality of work.
• Must be able to lift 5-20 pounds of bulk substance.
• Must be able to work with and properly measure cleaning agents that may be acidic; alkaline and solvents.
• Must be able to read and understand directions and warning labels on all chemical products and SDS sheets.

Principal Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by the person assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

• Utilizes 7-step cleaning procedure in all areas.
• Cleans and sanitizes guest rooms and bathrooms. Uses dust cloths, sponges, mops, broom, vacuum cleaner and other supplies to clean.
• Empties trash and removes to proper collection site. Cleans trashcans inside and out.
• Sweeps and wet mops floors or vacuums carpets. Scrubs and buffs floors and/or carpets to remove stains or scuffs.
• Cleans windows, walls and doors.
• Replenishes supplies as needed; e.g., toilet paper, paper towels and soap.
• Cleans spills observed or as requested.
• Collects soiled linen and properly makes guest-room beds.
• Cleans and sanitizes laundry using washing machine and dryer and folding linens and towels.
• Thoroughly cleans common areas in house to include: hallways, entry way, kitchen, great room, patio, laundry room, etc.
• Maintains the care and use of supplies and equipment including cart and performs regular inspections of all facility areas for sanitation, order, safety, and proper performance of assigned duties. Reports equipment and facilities in need of repair.
• Maintains the privacy and security of all confidential and protected health information. Uses and discloses only that information which is necessary to perform the function of the job.
• Creates an atmosphere which fosters team work and open communication among staff. Models ROCKET standards and effective behaviors.
• Reports to work on time, requests time off with appropriate advanced notice and provides appropriate advanced notice for unscheduled absence or tardiness.
• Performs regular duties in an independent manner and follows directions to timely complete assigned tasks. Seeks guidance as necessary for performing duties.
• Utilizes appropriate customer relation skills when interacting with patients, family members, hospital and health systems staff, visitors, etc. to ensure all customers are treated with respect and dignity.
• Accepts constructive criticism and adjusts to change.
• Dresses in appropriate uniform; appearance is neat and well groomed.
• Attends in-service meetings as scheduled including annual safety and infection control meetings.
• Follows all safety rules and procedures.
• Uses Personal Protection Equipment (PPE) as directed or when appropriate.
• Performs related duties as assigned.