Your primary responsibility is to facilitate patient access to Audiology and Speech Pathology services. Major duties include, but are not limited to scheduling and encountering patients, completing the patient billing, financial clearance, financial screening, registration of patients and authorization processing. You will provide estimates of services to be rendered, and advise and assist patients in meeting third-party payer requirements. You are also responsible for regularly surveilling the clinician appointments in order to expedite priority patients. You will work with other departments to coordinate visits for patients receiving multidisciplinary care within the Heath System. You will use problem-solving skills to manage challenging situations, patients and appointments both over the phone and in person, utilizing service recovery tools as necessary. When needed, you may be required to work in other department locations, including Audiology, Speech Pathology and Rehabilitation Clinics in Westwood and Santa Monica.

Salary range: 28.23-40.44 Hourly