Responsibilities for the positions:

• Creates a working environment that promotes positive employee engagement, adherence to company policies, effective communications, collaboration, innovation, optimal productivity and continuous learning
• Assures that systems are in place to ensure appropriate resources and competent staff
• Directs department operations on a continuous basis and advises management on operational and functional improvement opportunities
• Ensures that budget monitoring processes are in place and that appropriate action plans are established to address variances outside of established parameters
• Identifies and implements ways to reduce and control expenses, as well as enhance revenues in the hospital and assigned areas
• Ensures staff and physician awareness of cost impact on organization
• Focuses staff on continuously building customer satisfaction for patients, physicians, colleagues, the community and other departments served
• Engages staff in continually raising the bar in service excellence
• Communicates effectively as hospital/system advocate to members of the community, continually seeks ways to promote organization to the public
• Assures that implementation of standards of professional practice occurs, reviewing and revising according to policy or as necessary to reflect changes in practice and to ensure safe, effective and efficient patient care
• Develop with our physician colleagues, a system wide quality review program. Ensures compliance with local, state, federal rules and regulations and OSHA and JC standards
• Consistently, with others, evaluates core processes for redesign opportunities to improve operations, reduce cost, reduce cycle time, enhance and improve performance