REPORTS TO POSITION: Environmental Services Manager
DEPARTMENT: Environmental Services
DATE LAST REVIEWED: August 25, 2020
OUR VISION: Creating Americas healthiest community, together
OUR MISSION: In the spirit of love and compassion, better health, better care, better value
OUR VALUES: Accountability, Caring and Teamwork
DEPARTMENTAL SUMMARY: The St. Charles Health Systems Environmental Services (EVS) is responsible for maintaining a clean and safe environment throughout the hospital. Environmental Services cleans and disinfects all surfaces. We provide cleaning standards that support a safe environment for patients, families, visitors, and caregivers.
POSITION OVERVIEW: The Environmental Services Lead is responsible for coordination of daily operations and staffing needs of the Environmental Services Department assuring excellent customer service and the quality of cleanliness of the building meets or exceeds the expectation of the organization. This position does not directly manage other caregivers, however may be asked to review and provide feedback on the work of other caregivers.
ESSENTIAL FUNCTIONS AND DUTIES:
Responsible for cleaning and disinfection of specialty units & equipment. Areas include but are not limited to Surgical Services, Labor Delivery, Critical Care, Endoscopy, MRI, Trauma, Cath Lab, NICU, and Mental Health.
Performs duties while demonstrating working knowledge of the health care cleaning and disinfecting principles and requirements, proper and safe chemical use, equipment handling, and labor saving products for all items within the specialty environment tasked with servicing.
Adheres to all organization safety, risk management and infection control standards while promoting a culture of safety.
Accountable for accurately maintaining all appropriate logs and check lists/sheets current
Responsible for cleaning and disinfection of equipment and areas of assignment according to procedures, policies and manufacturer recommendations.
Demonstrate a working knowledge of the cleaning and disinfecting requirements specific to highly sensitive environments.
Demonstrates understanding of the training and education related to evidence based recommendations in accordance with the Association for the Health Care Environment (AHE), Association for Professional in Infection Control (APIC) and
Association for peri-Operative Nurses (AORN), CDC, The Joint Commission and other regulatory bodies.
Actively participates in departmental performance improvement initiatives, including but not limited to initiatives to improve patient experience and cleanliness metrics.
Maintains supplies and equipment by properly stocking and restocking environmental services cart in a neat and orderly fashion
Removes waste and transport to appropriate disposal area while identifying proper waste streams (i.e. regulated medical, recycle, solid, and hazardous).
Follows all environmental and infection prevention practices (i.e. proper cleaning and disinfection protocols and process, hand hygiene, standard & isolation precautions, as well as proper donning and doffing of Personal Protective Equipment (PPE)
Schedules and coordinates staffing of department.
Responsible for quality of service provided by the department.
Oversees operations including provision of supplies.
Maintains a thorough knowledge of cleaning processes, regulatory requirements, infection control policies, codes and disaster response process as it applies to the department.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
May perform additional duties of similar complexity within the organization, as required or assigned.
Participates in creating a healing environment that supports all aspects of the care environment and the wholeness of each individual, patient and caregiver.
Supports the vision, mission and values of the organization in all respects.
Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Provides and maintains a safe environment for caregivers, patients and guests.
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organizations corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
May perform additional duties of similar complexity within the organization, as required or assigned.
EDUCATION
Required: High school diploma or GED.
Preferred: N/A
LICENSURE/CERTIFICATION/REGISTRATION
Required: Must obtain the Certified Health Care Environmental Services Technician (CHEST) and/or the Certified Surgical Cleaning Technician (CSCT) once eligible.
Occasionally (25%): Climbing ladder/step-stool, reaching overhead, lifting/carrying/pushing or pulling 25-50 pounds, operation of a motor vehicle, using clear and audible speaking voice and ability to hear normal speech level.
Rarely (10%): Keyboard operation.
Never (0%): Ability to hear whispered speech level.