Sr Communications Analyst (Telecom Support) in Orlando, FL for Nemours

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Sr Communications Analyst (Telecom Support)

Nemours is seeking a Sr Communications Analyst (Telecom Support) to join our Nemours Children's Health team in Orlando, Florida.The Senior Communications Analyst is a technical leadership position responsible to perform various work functions in support of the Telecom team. This position will require 3+ years of senior level knowledge of Cisco CUCM, Unity Connection and contact center technologies. Administration experience with contact center technologies from any of the top vendors such as Talkdesk, Genesys, Five9 or UCCE is acceptable. This will include the analysis and resolution of system hardware, software and networking issues. A working knowledge of telecommunication networks and their supporting systems is also required.In addition, this position wi

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