Pay range: $23.65 - $34.30 hourly, varies on experience.
Remote/Hybrid, Bend - Heart & Lung Specialists

ST. CHARLES HEALTH SYSTEM

JOB DESCRIPTION

TITLE: Coordinator, Heart & Lung Specialists

REPORTS TO POSITION: Manager, Heart & Lung Specialists

DEPARTMENT: SCMG Heart & Lung Specialists

DATE LAST REVIEWED: 10/31/2018

OUR VISION: Creating Americas healthiest community, together

OUR MISSION: In the spirit of love and compassion, better health, better care, better value

OUR VALUES: Accountability, Caring and Teamwork

DEPARTMENT SUMMARY: The St. Charles Heart & Lung Specialists clinic contains the subspecialties of Non-invasive Cardiology, Interventional Cardiology, Electrophysiology, Cardiothoracic Surgery and Structural Heart. Together, these specialists deliver a complete patient centered program of care for patients with cardiac conditions. The program delivers care in the outpatient setting throughout Central Oregon and inpatient hospital care at the St. Charles Bend campus.

POSITION OVERVIEW: The Coordinator, Heart & Lung Specialists will coordinate the activities of multiple Cardiac specialties, provide practice support and assist the practice managerin the following tasks/objectives and initiatives. Provider scheduling, contracts, licensing, tracking and reconciliation of initiatives. On-boarding and off-boarding providers, coordinating locum provider use, scheduling and calendar coordination for provider meetings and continuing medical education. Coordination with system departments on initiatives and practice development. Coordination, implementation and tracking provider leadership engagement, peer review and chart auditing. Coordinate with transfer center for alignment in processes and coverage. Gather data for review of metrics, quality reporting and patient safety for all practices and locations. Assist in implementation of practice policy and procedures. Any other duties related to the success management of the practice. This position does not directly manage any other caregivers.

ESSENTIAL FUNCTIONS AND DUTIES:

Coordination for Clinical Division Director and Practice Manager with facility department managers, outside agencies, medical staff for multiple hospitals. Coordination with risk, legal, quality and other system departments on initiatives and practice development.

Maintains accurate and complete database of information to ensure status of all Hospital-Based Medical Practices providers and is accurate, complete, and timely.

Responsible for effective communication with providers, support departments, outside agencies, and other caregivers. All written, email, and verbal communications must be conducted in a professional, courteous, and timely manner.

Responsible for provider scheduling, payroll reporting, shift tracking and reconciliation with adherence to contracts.

Responsible for support to Physician Leads in the areas of facility, education, and physician assistants. This includes, but not limited to, training coordination, development of training tools, development and tracking of proctoring, peer review and survey support for all facilities and providers.

In conjunction with St. Charles Medical Group assist in recruitment, on-boarding newly employed providers, off-boarding,

development of processes and implementation. Locum provider coordination for privileging, orientation, shift scheduling and recruiter contact for practice.

Coordination, implementation and tracking provider leadership engagement, peer review and chart auditing.

Working with the practice manager and the St. Charles Medical Group finance team, retrieve data for review on metrics, quality reporting and patient safety for all practices and locations.

Assist in creation and implementation of practice policy and procedures manual.

Role models two-way communication of the St. Charles Health System mission, vision, values, and strategic plan for the department.

Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the health systems corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violations of applicable rules, and cooperating fully with all company investigations and proceedings.

Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.

Supports the vision, mission and values of the organization in all respects.

Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.

Provides and maintains a safe environment for caregivers, patients and guests.

Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organizations corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.

Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.

May perform additional duties of similar complexity within the organization, as required or assigned.

EDUCATION

Required: Associate's degree, related business training and education or equivalent combination of education and experience.

Preferred: N/A

LICENSURE/CERTIFICATION/REGISTRATION

Required: N/A

EXPERIENCE

Required: Three (3) years in a related position.

Preferred: Skill with computer applications in past work experience. Well-developed operational analysis and problem solving skills.

PERSONAL PROTECTIVE EQUIPMENT

Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

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Schedule Weekly Hours:

40

Caregiver Type:

Regular

Shift:

First Shift (United States of America)

Is Exempt Position?

No

Job Family:

COORDINATOR CLERICAL

Scheduled Days of the Week:

Monday-Friday

Shift Start & End Time:

8 - 5

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