OUR VISION: Creating Americas healthiest community, together
OUR MISSION: In the spirit of love and compassion, better health, better care, better value
OUR VALUES:Accountability, Caring and Teamwork
DEPARTMENT SUMMARY: Spiritual Care Services (SCS), at St. Charles Health System; is an integral part of providing Spiritual Care in respect for the dignity, spirituality, cultural beliefs, and practices within the diversity of patients, families, and staff of St. Charles Medical Center. This department manages the emotional and spiritual support regardless of personal and cultural beliefs, religious background, or spiritual practices.
POSITION OVERVIEW: The Chaplain provides patient, family and staff with focused care in accordance with St Charles Health Systems mission, values, policies, and procedures. This position will provide services for patients' spiritual, emotional, and social needs; including the use of prayer, active listening, crisis ministry, and sacramental ministry and worship experiences. Chaplains also respond to needs for referrals, support groups, and consultations.
This position does not directly manage any other caregivers.
ESSENTIAL FUNCTIONS AND DUTIES:
Provides a therapeutic presence in service to others by a purposeful, wholehearted, timely response to their needs. Demonstrating a professional, unconditional, caring, listening presence. Including the ability to assist others in finding within themselves the strength to discover peace on their journey.
Offers a meaningful presence of time, listening, caring, encouragement, hope, humor, and prayer to each individual, respectful of their spirituality and compassionate to their needs.
Is attentive to the promotion of high self-esteem and morale of caregivers.
Provides spiritual, pastoral and emotional care to patients, their families and staff employed by St. Charles Health System.
Participates in education of staff and public.
Provides pastoral support to the larger community.
Participates in health system professional committees (i.e.Institutional Review Board, Bio-ethics Committee, Organ Donation Committee, etc.) as requested.
Attends departmental meetings as requested.
Participates in creating intentional relationships and demonstrates focus, attitudes and behaviors that enhance the care experience.
Demonstrates a professional level of communication skills.
Participates in holiday rotation.
Participates in orientation and education of new department employees in regards to their responsibilities to patients, family, staff and self as requested.
Assists new employees to maintain annual professional education requirements as appropriate.
In coordination with manager, identifies and works with other department members to implement improvements to services offered by SCS when appropriate.
Interacts with team members in a timely and efficient manner that promotes goodwill and group cohesiveness.
Participates in creating a healing environment that supports all aspects of the care environment and the wholeness of each individual, patient and caregiver.
Participates in creating intentional relationships and demonstrates focus attitudes and behaviors that enhance the care experience.
Provides and maintains a safe environment for caregivers, patients and guests
Documents all patient care with proficiency in compliance with hospital policies, procedures and regulatory agencies.
Supports the vision, mission and values of the organization in all respects.
Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Provides and maintains a safe environment for caregivers, patients and guests.
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organizations corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
May perform additional duties of similar complexity within the organization, as required or assigned.
EDUCATION
Required: Masters degree in Theology or equivalency. Successful completion of 1600 hours (4 units) of Clinical Pastoral Education (CPE) or equivalency as determined by nationally recognized CPE certification organizations.
Preferred: N/A
LICENSURE/CERTIFICATION/REGISTRATION
Required: Current endorsement of sponsoring religious group. Valid Oregon driver's license and ability to meet SCHS driving requirements.
Preferred: N/A
EXPERIENCE
Required: Two years hospital chaplaincy or pastoral counseling experience. Demonstrated proficiency in providing spiritual, pastoral, and emotional care.
Preferred: Five years hospital chaplaincy or pastoral counseling experience.
PERSONAL PROTECTIVE EQUIPMENT
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
ADDITIONAL POSITION INFORMATION: SKILLS
General:
Communication/Interpersonal:
Demonstrates St. Charles Health System values of Accountability, Caring and Teamwork in every interaction.
Must have excellent communication skills and ability to interact with a diverse population and professionally represent St. Charles Health System.
Ability to effectively interact and communicate with all levels within St. Charles Health System and external customers/clients/potential employees.
Strong team working and collaborative skills.
Organizational:
Ability to multi-task and work independently.
Attention to detail.
Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions.
Excellent organizational and multi-tasking skills.
Mathematical Skills:
Performs basic math (add, subtract, multiply and divide) calculations.
Performs intermediate to advanced math (analysis, statistics, significant data or number manipulation).
Computer
Basic to intermediate ability and experience in computer applications, specifically electronic medical records system and MS Office.
Basic experience in computer applications necessary to record time, obtain work directions, and complete assigned CBLs.
Intermediate to advanced proficiency in Microsoft applications (Outlook, Word, Excel and Access), database
management, and document preparation.
PHYSICAL REQUIREMENTS:
Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.