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Department

Job Summary

Under minimal supervision and working closely with operational leaders/staff, this role is responsible for the design, development, and delivery of communication and education for users of Epic (the electronic health record (EHR) used at Denver Health). The Instructional Designer maintains and updates software training environments, curriculums, and e-learnings and anticipates training challenges and opportunities for existing staff and newly hired employees. Additionally, this role monitors for training program effectiveness, reviews and evaluates work, and prepares performance reports.

Essential Functions:

• Analyze content, target audience, job tasks, and learner environment to identify appropriate instructional strategies and define learning objectives (15%)
• Design, develop, and revise curriculums, job aids, bulletins, instructor led class design and deliver, and computer-based training based on workflow research and analysis, collaboration with stakeholders, and a thorough understanding of the EHR (15%)
• Project management including the creation and monitoring of timelines and collaboration with peers (15%)
• Deliver content and track training in a learning management system (15%)
• Act as liaison with users, taking time to understand their needs and developing relationships through interpersonal skills and effective, consistent communication (15%)
• Solicit and incorporate feedback and results metrics to improve design processes and products (15%)
• Manage and maintain collaborative relationships and knowledge sharing across the training team and the Denver Health organization, Epic, and other Epic organizations (10%)

Education:

• Associate's Degree required.

Work Experience:

• 1-3 years of adult education, corporate training, or K-12 through post-secondary teaching experience required.

Knowledge, Skills and Abilities:

• The ability to evaluate the communication needs of a given audience and deliver effective oral and written communication is a must
• Candidates should have knowledge of instructional design methods and design principles, and/or relevant clinical knowledge
• Ability to communicate between user and technical groups required
• Knowledge of instructional design methods and design principles preferred
• Experience developing print, web, and/or e-learning materials using Adobe Acrobat, Creative Suite, Captivate, Snagit or other tools preferred
• Ability to use audiovisual equipment and create multi-media presentations preferred
• Proven skill with Adobe products preferred

Shift

Work Type

Salary

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans

• Free RTD EcoPass (public transportation)

• On-site employee fitness center and wellness classes

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education & development opportunities including career pathways and coaching

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program 

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

• Respect

• Belonging

• Accountability

• Transparency

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver?s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.

As Colorado?s primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).

Denver Health values the unique ideas, talents and contributions reflective of the needs of our community. For more about our commitment to diversity visit: https://www.denverhealth.org/for-professionals/careers/diversity-and-inclusion

Applicants will be considered until the position is filled.

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About Denver Health

Take your career to the next level at Denver Health, where we offer a robust benefits package and endless opportunities for growth. Denver Health is a nationally-ranked, locally-trusted, premier healthcare institution located in the heart of Denver, Colorado.Twenty-five percent of all Denver residents, or approximately 150,000 individuals, receive their health care here. We are known as an integrated health care system that encompasses multidisciplinary academic specialties, a community health system, a level I adult trauma center, pediatric emergency and urgent care center home to Denver Public Health and many of the nation's leaders in medicine.Denver Health is an Equal Opportunity Employer At Denver Health we pride ourselves on our commitment to diversity. Equal opportunity is a fundamental principle of Denver Health. As an equal opportunity employer, Denver Health is committed to recruit, hire, promote and administer all human resource actions in a non-discriminatory manner. Denver Health is committed to providing equal opportunities in all business practices and to all persons regardless of age, race, color, national origin, genetic information, religion, sex, pregnancy, disab...ility, sexual orientation, gender identity, gender expression, marital status or veteran status (collectively “protected status”). Denver Health strives to maintain a work environment that is free from unlawful harassment and discrimination and will not tolerate any such conduct by employees or directed at employees within the scope of their employment. Read the full Human Resources Employee Principles and Practices policy.

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