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PRIMARY RESPONSIBILITIES

• Directs and oversees progress of system-wide quality activities and resources.

• Ensures that system and regional best practices and initiatives are identified, reviewed, and implemented. Maintains awareness and knowledge of best practice strategies and disseminating information to relevant groups.

• Develops and implements strategies, systems, policies, and procedures to assess and improve quality across the continuum, for all populations served by the organization.

• Leads a team of quality specialists aligned with system clinical programs to support data analysis, development of best practice guidelines and process improvement. Works collaboratively with Continuous Improvement (CI) to help lead clinical quality improvement initiatives, providing assessment of opportunities for improvement and identifying strategies to achieve strategic goals.

• Presents educational programs or assists in the development of educational materials related to clinical areas of expertise/improvement efforts. Educates and trains leadership, staff and physicians regarding the quality program and their respective responsibilities in carrying out the program. Serves as a regional and system clinical resource. Provides education regarding clinical data as it pertains to clinical outcomes, resource utilization, and clinical efficiency.

• Enhances the organization's and the larger healthcare community's knowledge of quality improvement and best practices through literature review, interaction with internal and external resources, and knowledge of evolving relevant regulatory requirements.

• Analyzes patient care information from data sources. Identifies real or potential concerns and oversees development of recommendations to correct or prevent concerns. Develops succinct and comprehensive reports detailing quality improvement activities, including periodic reporting of organizational performance data.

• Aligns quality processes and metrics across assigned entities based on best practice in coordination with system and regional leadership. Standardizes functions and processes to focus on supporting the quality goals of the system, region, and ministry. Supports standard mortality review process with emphasis on process improvement.

• Recruits, engages, develops, leads, and manages assigned staff.

• Performs other duties as assigned.

EDUCATION

• Bachelor's degree

EXPERIENCE

• Seven years' experience, with five years' in leadership

Named 150 Top Places to Work in Healthcare 2023 - Becker's Healthcare

Named One of America's Greatest Workplaces for Diversity 2023 - Newsweek

Named One of America's Greatest Workplaces for Women 2023 - Newsweek

SSM Health is a Catholic, not-for-profit health system serving the comprehensive health needs of communities across the Midwest through a robust and fully integrated health care delivery system. The organization's 40,000 team members and more than 12,800 providers are committed to providing exceptional health care services and revealing God's healing presence to everyone they serve.

With care delivery sites in Illinois, Missouri, Oklahoma and Wisconsin, SSM Health includes 23 hospitals, more than 300 physician offices and other outpatient and virtual care services, 13 post-acute facilities, comprehensive home care and hospice services, a pharmacy benefit company, a health insurance company and an accountable care organization. It is one of the largest employers in every community it serves.

To request additional information, confidentially submit your interest, or nominate a fellow colleague, please contact:

Jon Dirksen

Executive Talent Acquisition

jon.dirksen@ssmhealth.com

SSM Health is committed to equal employment opportunity based on race, color, religion, national origin, gender, sexual orientation, gender identity, pregnancy, age, physical or mental disability, veteran status, and all other statuses protected by law.

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